Job Description

Business Project Manager - Automation

**You will be working on a flexible hybrid schedule as part of Fidelity’s dynamic working arrangement.**

Who We are:

Fidelity Investments is a world leader in mutual funds and ETF management. We pride ourselves in proprietary and disciplined research-driven investing. We offer a complete line of products and services to investors through a network of third-party brokers and financial advisors. Our primary goal is to support investment professionals as they endeavor to prepare their clients’ retirement and other significant life goals which demand focused financial management.

Role Overview:

The Business Project Manager - Automation is a key contributor to driving automation changes across FIC, leading to a client-centric and highly automated organization. This individual is accountable for supporting the manual process automation program for FIC, monitoring and tracking progress of automation initiatives, leading initiatives in support of the automation strategy and for providing business project management expertise. This role is responsible for effectively leading change management projects, providing comprehensive support to business led automation initiatives, and enhancing the organization’s capabilities to address operational inefficiencies and identify opportunities for improvement.

What You Will Do:

Monitor and track progress of automation initiatives:

• Solicit input from key stakeholders to track and report on progress of automation initiatives.
• Monitor and track costs, benefits, and other key performance indicators for the automation portfolio.
• Manage reporting on automation initiatives for FIC, and in partnership with other stakeholders across Fidelity Canada, support the overall reporting requirements.
• Support the preparation of effective communications and presentations for business stakeholders and senior management.

Business Project Management:

• Leads business change management projects to successful completion, supporting business stakeholders in achieving desired improvement in support of the automation strategy.

Plans and executes business initiatives that drive automation by:

• Identifying resources required.
• Assembling the team assigning duties to team members.
• Developing a project plan with milestones.
• Composing a project budget.
• Leading change management planning and execution activities.
• Directing and managing day to day assigned tasks.
• Collaborating with technology project managers and/or technology leads to ensure completion of technology activities supporting business change.
• Managing vendor and client relationships as required.

Business Project Coordination:

• In partnership with the Business Process Managers, collaborate with business and technology leads to identify core processes in their areas, identify key areas for improvements and plans for execution of recommended changes.

Drive forward automation across the organization:

• Partners with the business to define and execute business strategies for automation initiatives.
• Leads discovery work for business initiatives supporting automation as required.
• Supports automation initiatives, by providing business oversight, documenting needs/requirements, and driving effective change management practices.
• Engages with strategic business and technology initiatives focused on enhanced client experience and/or operational effectiveness.
• Collaborates with business partners to understand their automation needs and supports their automation and operational efficiency efforts.
• Collaborates with technology teams to ensure alignment with IT tools and processes, and adoption of advanced technologies.  
• Prepares effective communications and presentations for working teams and senior management.
• Contributes to development of collaborative solutions, by leveraging technology and business expertise across Fidelity enterprise, and focusing on integrated, long-term strategy (no silos).

What We Are Looking For:

• A minimum of 3 years work experience in the roles related to Business Project Management, Business Process Management, or Business Architecture.                       

• Minimum of 3 years’ experience in the financial industry.

• Experience in leading cross-functional, cross-hierarchy change management initiatives,

including communication and relationship building.

The Expertise You Bring:

•College degree (3-year program) post-secondary education in the areas IT, Business, BPA/Management or equivalent experience.

• Project Management experience

• Customer journey mapping experience

• Six Sigma - Progression towards or completion of Green B.

Current work authorization for Canada is required for all openings.

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at [email protected].

No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity?

We are proud to be recipients of the following:

Awards

•    Canada's Top 100 Employers 
o    Greater Toronto's Top Employers 
o    Canada's Top Family-Friendly Employers 
o    Canada's Top Employers for Young People 
  
•    Great Place To Work® Certified 
o    Best Workplaces for Inclusion 
o    Best Workplaces for Mental Wellness 
o    Best Workplaces for Today's Youth 
o    Best Workplaces for Women 
o    Best Workplaces in Financial Services & Insurance 
o    Best Workplaces in Ontario 
o    Best Workplaces with Most Trusted Executive Teams 

•    LinkedIn Top Companies in Canada
  
•    Human Resource Director (HRD) - Best Place To Work 
o    HRD - 5-Star Benefit Program 
o    HRD - 5-Star Diversity & Inclusion Employer 

Designations
•    Canadian Compassionate Companies – Certified 
•    Benefits Canada's Workplace Benefits Award - Future of Work Strategy 
•    TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting 
•    Canadian HR Reporter's Most Innovative HR Team