We are seeking a dynamic and experienced Director of Strategy & Governance to join our Technology Audit & Advisory Services Leadership Team. This role offers the opportunity to develop and deliver team strategy, oversee operations, and partner across the organization to deliver high-value audit and advisory services focused on creating a digital experience. By joining us, you will play a crucial role in enhancing governance, risk management, compliance, and internal controls, contributing to our mission of driving value and fostering a culture of excellence at Manulife.

Position Responsibilities:

- Provide high-quality insights and reports to business partners and stakeholders.

- Manage team operations, reporting cadence, and updates.

- Oversee organizational change for methodology adjustments.

- Lead the bi-annual risk assessments and prioritize the audit plan across the leadership team.

- Prioritize and manage initiatives to simplify and digitize department operations.

- Coordinate analytics strategy for technology audits with audit teams.

- Collaborate with the first and second lines of defense on Process Risk and Control scope and RCSAs improvements.

- Conduct industry benchmarking to enhance audit reports and support the strategic direction of technology audits.

Required Qualifications:

- 10 years of combined education and experience in a strategy function within a large multinational corporation, ideally in the Financial Services industry.

- Strong analytical capabilities, very comfortable with quantitative and financial analysis.

- High level of conceptual skills and an ability to operate strategically.

- Exceptional PowerPoint and storytelling skills.

- Excellent facilitator and communicator.

Preferred Qualifications:

- Prior experience in top-tier management consulting, auditing, or similar strategy roles.

- Demonstrated ability to influence senior leadership team members individually and collectively, and get recommendations approved and implemented.

- Regarded as a realistic and practical individual, respected for the ability to deliver.

- Ability to work in a fast-paced environment with incomplete information, but continue to push tasks through based on known information, common sense, and asking the right questions.

- Strong business acumen, customer and market focus; proven strategic thinking and execution skills.

When You Join Our Team:

- We’ll empower you to learn and grow the career you want.

- We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

- As part of our global team, we’ll support you in shaping the future you want to see.

#LI-Hybrid

#LI-JH

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Toronto, OntarioHybrid

Salary range is expected to be between

$103,050.00 CAD - $185,490.00 CAD

If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.