Anticipated End Date:

2024-11-11

Position Title:

Business Change Manager

Job Description:

JR131418 Business Change Manager

As part of Carelon Behavioral Health’s Clinical Operations team this position is responsible for working with management, the team and matrix partners to identify and implement varied projects, programs and plans that support achievement of business unit and enterprise goals.  This individual contributor will work closely with Staff VP of Clinical and their leadership team to ensure efficient and effective operations.

Location: This position will work a hybrid model (in office 2-3 days per week) and must live within 50 miles of one of our Pulse Point office locations in Massachusetts or Rhode Island.

How will you make an impact:

• Working within PowerBI, Workday, and other systems to compile & interpret data to inform decision making

• Create visually appealing PowerPoint presentations and templates that effectively communicate key messages and data insights for a wide variety of audiences

• Utilize advanced Excel skills to merge and compare large data sets, ensuring accuracy and consistency.

• Manage and optimize the use of collaborative tools such as Teams to enhance team productivity and maintain a repository of team artifacts

• Oversees governance of requests ensure completeness of requests, & status tracking and reporting

• Ensure effective communication and organization within the team.

• Develop and maintain processes to ensure documentation accuracy.

• Maintain repository of documentation for operations

• Collecting information from multiple stakeholders and synthesizing it in an organized / succinct fashion.

• Identifies potential issues, project charge, and scope.

• Leads efforts to identify best practices

• Identifies impacted parties, business partners, and resources required.

• Develops and designs processes and systems that support business needs.

• Designs methods for integrating function and process

• Conducts cost/benefit analyses.

• Builds support for business change throughout the business unit.

Minimum requirements:

• Requires a BA/BS in a related field and minimum of 5 years process or project related experience; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities, and Experiences:

• Experience in successfully developing and managing projects with significant operating budget and knowledge of process redesign is strongly preferred.

• Healthcare background and/or BH experience.

• Advance Excel and MS Teams skills.

• Intermediate Word and PowerPoint skills.
   

Job Level:

Non-Management Exempt

Workshift:

1st Shift (United States of America)

Job Family:

BSP > Business Support

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance.