By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

As a Business Analyst, you will play a crucial role in analysing business requirements, documenting processes, and ensuring successful implementation of changes. Your responsibilities will include typical business analysis tasks such as gathering and documenting requirements, conducting thorough testing and collaborating with various stakeholders to align on the necessary changes.  In addition, growing in this role will enable you to learn in depth certain securities services and understand their operating cycle in international organization.

What you’ll do

•  Analyse current business processes and identify opportunities for improvement

• Gather, document, and validate business requirements from various stakeholders

• Develop detailed process documentation, including workflows, processes mapping, use cases and functional specifications

• Build and maintain effective working relationships with IT, development teams and vendors to translate business need into technical requirements

• Conduct UAT testing to ensure that solutions meet the specified requirements

• Provide training and support to end-users for implemented changes

• Facilitate workshops and meetings to gather insights and feedback from stakeholders

• Manage clients’ and other stakeholders’ ad hoc queries and requirements

What we’ll need from you

• At least 3 years of proven, relevant experience as a Business Analyst

• Strong analytical and problem-solving skills

• Ability to work collaboratively with cross-functional teams

• Knowledge of business process optimization and change management principles

• Ability to manage multiple projects and priorities

• Strong attention to detail and good organizational skills

What we can offer you

By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits such as:

• Private Medical Care Program

• Life Insurance Program

• Pension Plan contribution (PPE Program)

• Employee Assistance Program

• Paid Parental Leave Program (maternity and paternity leave) 

• Sport Card

• Holidays Allowance

• Sport and team recreation activities

• Special offers and discounts for employees

• Access to an array of learning and development resources 

• A discretional annual performance related bonus

• A chance to make a difference with various affinity networks and charity initiatives

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.