Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral).

It’s not every day that you consider starting a new career. We’re Acquire BPO, and we’re happy that someone as talented as you is considering this role. First, a little about our client: RingCentral is a $2 Billion+ annual revenue company with double-digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center, and AI-powered adjacencies. They invest more than $250 million annually to ensure their AI-enabled technology and platforms meet or exceed the needs of customers. 

RingSense AI is RingCentral’s proprietary AI solution. It’s designed to fit the business needs of customers, orchestrated to be accurate and precise, and built on the same open platform principles that RingCentral applies to its core software solutions.

Manager, HRIS

This position is responsible for providing leadership, planning, project coordination, and management for the Company's data management team. Responsible for organizing and maintaining HR data, ensuring its accuracy and completeness, and identifying trends and insights to inform related HR policies and processes. 

To succeed in this role you must have experience in:

• Monitor and enhance service delivery standards to ensure agreed upon standards are consistently met or exceeded.

• Resolve escalated issues arising from operations and requiring coordination with other departments.

• Manage maintenance and accuracy of employee data for analysis, regulatory compliance, reporting and distribution.

• Work closely with key partners to ensure compliance with all regulatory reporting.

• Develop and sustain appropriate controls to maintain and report on information.

• Ensure data specialists are focused on the effective management of HR data and systems processes 

• Collect, organize, and maintain HR data in the HRIS, including personal information, employment history, performance metrics, and other relevant data.

• Ensure the accuracy, completeness, and consistency of HR data.

• Analyze HR data to identify trends and insights that inform HR decision-making.

• Create and distribute HR reports to senior management and other stakeholders.

• Ensure HR data is compliant with legal and regulatory requirements, including data privacy laws.

• Maintain the HRIS and ensure it is up-to-date with the latest data.

• Provide training and support to HR staff who use the HRIS.

• Troubleshoot technical issues related to HRIS 

• Identify areas of improvement in HR data management and analysis processes and implement solutions.

Desired Qualifications:

• Bachelor's degree in HR, data management, or a related field.

• 5+ years of experience in HR data management and analysis.

• 2+ years experience as a people manager

• Strong technical skills, including proficiency in HRIS,, Excel, and other database management tools.

• Experience with Workday required

• Analytical skills, with the ability to extract insights and trends from HR data.

• Communication skills, with the ability to present complex data and technical information in a clear and concise manner.

• Attention to detail, with the ability to maintain data integrity and accuracy.

• Compliance knowledge, with an understanding of legal and regulatory requirements related to HR data privacy and security.

• Problem-solving skills, with the ability to identify and resolve issues related to data management and analysis.

What we offer:

• Comprehensive HMO package (medical and dental)

• Paid time off and paid sick leave

• Quarterly Performance Bonus

• Employee Assistance and Wellness Programs

RingCentral’s Solutions Engineering team uses expert knowledge of our platform to help new and existing clients create custom solutions that make the most of our technology.

RingCentral is the #1 global cloud-based communications provider because it is not just selling solutions; it is enabling human connections. That’s why RingCentral is the largest and fastest-growing pure-play provider in its space.
 

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: RingCentral is recognized as the Best Place to Work by Glassdoor, the Top Work Culture by Comparably and RingCentral holds local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.

About RingCentral/Acquire BPO

RingCentral, Inc. is a US-based company engaged as a global provider of cloud-unified communications and collaboration solutions. It is being serviced in the Philippines by its offshore partner Acquire Asia Pacific Philippines, Inc.

Acquire BPO is an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in 16 locations across the Philippines, Australia, the Dominican Republic, and the US, as well as from comprehensive Work-from-Home environments, where client-permitted. We are one of the fastest-growing BPO companies and Australia’s largest outsourcer to the Philippines.

We have 15 years of experience delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education, and retail. We're recognized as being Safe, Flexible, and Innovative, giving our clients the capability to Outsource with confidence.

As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates to join our team and partner with one of the biggest cloud communications companies in the world - RingCentral. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.

Acquire BPO is an equal-opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

By completing your application for this role, you:

• Agreed that the information collected through this site will only be processed with your prior consent and for the purpose of facilitating your employment opportunities

• Have read and agreed to our Data Privacy Policy