At AIG, we are reimagining the way we help customers to manage risk. Join us as a Marine Hull and Liability Complex Claims Adjuster to play your part in that transformation. You’ll work with some of the best claims and underwriting minds in the industry addressing challenging claims and sophisticated coverage issues, and helping our businesses develop products to address the rapidly evolving risk environment. Grow your career at the forefront of Casualty insurance.

Make your mark in Claims

Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.

How you will create an impact

Functional Responsibilities:

• Managing key claims handling enquiry; coverage determination, quantum analysis, legal liability assessment and settlement, where appropriate for complex claims
• Ensuring effective vendor management on Complex claims within a personal allocation.
• Reporting key claims messages to their Manager and to internal stakeholders
• Broader internal / external stakeholder communication with insured
• Ensure adherence to best practice claim procedures                           
• Handle mid-level of complexity Ocean claim losses within authority limits

Accountabilities:

• Timely, accurate and customer focused claim resolution, minimizing indemnity exposure and mitigating vendor expense
• Effective communication and management of key advanced Complex claims and Marine portfolio messages to internal stakeholders and customers/clients.
• Financial control through consistent reserve and other financial transaction discipline
• Accurate and consistent policy interpretation

What you'll need to succeed

Technical Skills and Expertise:

• Well-developed/Advanced expertise and knowledge in Ocean Marine (Hull, P&I, Liability) most technically complex claims topics
•  Complex claims handling; coverage determination, quantum analysis and legal liability assessment. Ensuring effective vendor and litigation management on claims.
• Policy language skills enabling accurate and consistent policy wording interpretation.
• An advanced and thorough knowledge of legal / regulatory and litigation / procedural requirements for Hull, P&I, Liability business
• Experience in negotiation and resolving of claims

Additional Requirements:

• Multi-line Licensed adjuster
• Must be detailed oriented, have problem solving skills, be self-motivated, proactive, and have forward thinking skills.
• 5 years work experience in Hull, P&I, Liability Claims
• Ability to communicate information clearly and concisely both orally and in writing.
• Strong interpersonal skills, effective time management and organizational skills.
• Proficient computer skills
• Bachelor’s degree preferred

Ready to take your career to the next level? We would love to hear from you.

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Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to [email protected].  

CL - Claims

Estimated Travel Percentage (%): Up to 25%

Relocation Provided: No

AIG Claims, Inc.