Posted:
7/23/2024, 5:00:00 PM
Location(s):
Islands District, Hong Kong, China ⋅ Hong Kong, China
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
People & HR
Job Posting Title:
Associate Specialist, Cast Scheduling (Contract end at 31 Jan 2026)Req ID:
10096162Job Description:
The purpose of this role is to produce and maintain effective working schedules according to pre-determined labor plans, monitor compliance of labor policies and scheduling guidelines, and assign appropriate frontline workforce to deliver smooth operations and create a great guest/client experience.
Responsibilities
Develop and amend daily work schedules for frontline Cast Members to ensure they are assigned accurately and appropriately based on business demand.
Plan & configure scheduling setting in system to optimize the schedule to balance the needs between cast, operations, and company.
Work closely with location and Operation Integration to fulfil P&R business integration and base operation requirement.
Work closely with client and provide labor reports and scheduling related information to LOBs and partners on regular basis.
Perform user acceptance test for system upgrade, bugs fix and produce sample schedule for schedule optimization testing.
Requirement
Bachelor’s degree in human resources management, IT, Finance or Business Administration
2-3 years of related work experience, experience in labor scheduling is preferred
Knowledge in Employment Ordinance and HR policy
Good and consistent attention to detail, self-starter and team player
Proficient in Microsoft Office (i.e. Excel, Access, PowerPoint)
Fluent in English and Chinese
HKProfessional #LI-CL1
Job Posting Segment:
Other SupportJob Posting Primary Business:
Product Strategy & Planning (HKDL)Primary Job Posting Category:
Workforce Mgmt-SchedulingEmployment Type:
Full timePrimary City, State, Region, Postal Code:
Lantau Island, Hong KongAlternate City, State, Region, Postal Code:
Date Posted:
2024-07-24Website: https://jobs.disneycareers.com/
Headquarter Location: Burbank, California, United States
Employee Count: 10001+
Year Founded: 1923
IPO Status: Private