AVP / Technology Operations Specialist

Posted:
8/22/2024, 4:43:45 AM

Location(s):
Florida, United States ⋅ Jacksonville, Florida, United States

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
IT & Security

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.  Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

RESPONSIBILITIES:

  • Participate in design, development and implementation of systems engineering activities, to include OS technical support, systems programming and data center capabilities.

  • Establish input/output processes and working parameters for hardware compatibility and coordination of subsystems design and integration of total system.

  • Support network storage devices including EMC Isilon and NetApp NAS appliances, EMC and Hitachi CAS appliances and the associated support and monitoring applications.

  • Troubleshoot access and performance issues, participation in disaster recovery exercises, configuration updates, snapshot and snap mirror configuration and recovery, and capacity management.

  • Support end user home and group shares including quota management.

  • Utilize Netapp Cluster Data Ontap software and hardware to manage filers.

  • Support Netapp snapshot, snapmirror, snapvault and other replication technologies to ensure proper disaster recovery and data protection.

  • Perform data presentation and enabling connections using NFS, SMB, iSCSI, and REST\S3 protocols.

  • Design and develop storage monitoring and proactive health checks using storage support tools including NetApp AIQUM, NetApp Performance Manager, EMC Insight IQ, NTP Quota and File Sentinel.

  • Remote work may be permitted within a commutable distance from the worksite.

REQUIRED SKILLS & EXPERIENCE:

  • Bachelor's degree or equivalent in Engineering (any), Information Technology Management, Computer Science, or related; and

  • 5 years of progressively responsible experience in the job offered or a related IT occupation.

  • Must include 5 years of experience in each of the following:

  • Utilizing Netapp Cluster Data Ontap software and hardware to manage filers;

  • Supporting Netapp snapshot, snapmirror, snapvault and other replication technologies to ensure proper disaster recovery and data protection;

  • Performing data presentation and enabling connections using NFS, SMB, iSCSI, and REST\S3 protocols; and,

  • Designing and developing storage monitoring and proactive health checks using storage support tools including NetApp AIQUM, NetApp Performance Manager, EMC Insight IQ, NTP Quota and File Sentinel.

If interested apply online at www.bankofamerica.com/careers or email your resume to [email protected] and reference the job title of the role and requisition number.

EMPLOYERBank of America N.A.

Shift:

1st shift (United States of America)

Hours Per Week: 

40