We Put the World on Vacation

At Travel + Leisure Co., our mission is simple: to put the world on vacation. With a focus on vacation ownership, travel memberships, and exchange programs, we’re shaping the future of leisure travel by creating new possibilities for vacationers. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

At Travel + Leisure, the Business Systems Analyst III works as a liaison between business and technical partners to elicit, analyze and evaluate user needs to guide system solutions that support overall business strategies. The Business Systems Analyst III defines scope and objectives and documents system requirements that drive system development, testing and implementation. Business and technical expertise are proven and advanced to allow the Business Systems Analyst III to work on projects/initiatives with high complexity. Tasks will be completed independently. The Business Systems Analyst III applies expert analysis skills to identify impacts both within assigned projects/initiatives and across the organization.

How You'll Shine:

• Perform as a liaison between IT and business unit(s):
  • Collect and review requirements using various elicitation techniques (e.g.: interviews, document analysis, workshops, surveys, business process descriptions, use cases, business, and workflow analysis).
  • Document appropriate level of requirements based on the initiative needs
  • Gain consensus on requirements from all impacted partners
  • Identify process improvement opportunities
  • Assist in any business process redesign and documentation as needed for new technology and for enhanced technical solutions
  • Analyze operations to understand their strengths and weaknesses
  • Balance multiple priorities and initiatives
  • Develop requirements management plan for a program or project as required
  • Coordinate requirements work for large initiatives across multiple teams with other Business Analysts when necessary
  • Build and maintain effective relationships with members of upper/senior management
  • Provide subject matter expertise for strategic decision making
  • Review and provide constructive feedback on Statement of Work documents
  • Interpret architecture documents/roadmaps
• Support projects/initiatives beyond direct assignments:
  • Provide subject matter expertise and direction
  • Support and guide other Business System Analysts I and II’s
• Support all downstream consumers of requirements to ensure understanding and ability to execute against the requirements delivered
• Work with Business Stakeholders, Architecture, PMO, QA, UAT and IT to manage change across all requirement deliverables
• Perform other duties as needed
  • Assist with candidate interviews
  • Assist with onboarding of contractors

What You'll Bring:

• Bachelor’s Degree and 7 years of Business Analyst experience.
• Advanced Analytical Skills
• Excellent Facilitation Skills
• Exceptional knowledge of business
• Proficient Time Management
• Excellent Verbal Communication with peers, direct management, and executives
• Knowledge of various SDLC methodologies including Waterfall and Agile
• Proficient Wire Framing
• Excellent Writing Skills
• Excellent writing requirements documentation
• Proficient in Creating Graphical Models including Process Flows
• Excellent Listening, Comprehension, and Information Processing Skills
• Strong ability to build and maintain effective relationships with various levels within the organization including Senior Management
• Strong ability to recognize and apply, business and systems analysis best practices to fit a variety of situations
• Strong ability to communicate stakeholder’s rationale for decisions made and possible outcomes for those decisions.
• Ability to professionally challenge decisions and/or strategies made by project team as appropriate.
• Possess specific and extensive expertise relevant to the business unit(s)
• Ability to actively analyze and make recommendations for improvement to business processes.
• Knowledge of business principles and best practices common to the vacation ownership/hotel and hospitality industry
• Increasing knowledge and comprehension of the organization's business architecture being analyzed including business models, structure, relationships between business units and key stakeholders.
• Proven ability to manage requirements work for large initiatives, including coordinating work across multiple teams, supporting multiple Business Analysts, etc.
• Ability to resolve ambiguity and drive team towards decision making.
• Expert proficiency in Microsoft Office applications
• Experience with diagramming tools, preferably with MS Visio
• Ability to use software, hardware, and peripherals related to job responsibilities
• Experience using various modeling techniques to visually represent requirements
• Minimum 7 years of experience as a Business Analyst
• Experience working with multiple business users at various levels in an organization and in remote locations

Experience equivalent to the education requirement may be accepted in lieu of the education requirement.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identify theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying.