Adventus is an Information and Communications Technology (ICT) Solutions and Services Provider with a wide footprint across the globe.
We help organizations bring about positive transformation to their businesses by leveraging intelligent applications of innovative solutions and pertinent services to remain winners in today's ultra competitive marketplace.
With our strong network of technology partners, excellent domain expertise and differentiated value proposition, we are able to go above and beyond for our customers, far exceeding expectations.
The JD should be as follow:
· Experience: 1 to 3 years of hands-on experience in ServiceNow platform implementation and administration
· Part of implementation of ServiceNow solutions to meet business requirements.
· Collaborate with cross-functional teams to translate business needs to technical implementation.
· Supported 1st level support to client for ITSM day-to-day operations.
· Stay updated with ServiceNow releases and new functionalities, incorporating them into the existing environment where applicable.
· Have developed or maintain technical documentation.
Requirements
Technical Skills:
· Degree in Computer Science, Computer Engineering, Software Engineering, or related discipline.
· Proven hands-on experience with ServiceNow platform implementation and administration.
· Have experience in Java, JavaScript, or similar languages.
· Good knowledge of ITIL related processes.
· Good knowledge of ServiceNow modules such as IT Service Management (ITSM: Incident, Change, Problem, CMDB, etc.), ITOM (Service Mapping, Discovery, etc.), ITAM etc.
· Proficient in ServiceNow development, including UI Policies, Business Rules, and Client Scripts.
· ServiceNow certifications (ServiceNow Certified System Administrator).