The role requires a leader who can lead and support Citi's Enterprise Resilience program across multiple business lines within North America. The successful candidate will work closely with the Cluster and Global Continuity of Business (COB) teams and with local business and country management. The position requires a candidate with good management skills, leadership capabilities, and an ability to lead a variety of activities in parallel. The candidate must be able to form trusting relationships with senior executives, should push for delivery of workload within prescribed timeframe and should be able to influence within the businesses being supported in order to capture and maintain high quality COB plans that are able to support Citi's businesses when things go wrong.

Responsibilities:

• The COB & CM Lead Analyst develops and manages COB solutions for multiple functional areas.

• Subject matter expert in at least one line of business and/or COB technology or policy discipline.

• Defines, implements, and applies area wide COB policies and standards by leveraging knowledge of globally accepted information security and or CoB principles.

• Manage all related CoB deliverables such as: Business Impact Analysis, Enhanced Business Impact Analysis, Table Top Exercises.

• Filter and communicate updates from Citi’s Office of Emergency Management (OEM) and/or Cyber Fusion Center to respective COB entity BRC and provide guidance on crisis planning/ actions as needed.

• Has the ability to operate with a limited level of direct supervision.

• Can exercise independence of judgement and autonomy.

• Acts as SME to senior stakeholders and /or other team members.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6+ years of relevant experience in Operational Resilience and/or Continuity of Business is essential.

• Experience in banking or financial services is required.

• Knowledge of Citi business operations is an advantage.

• Ability to manage projects, expectations, and maintain key relationships.

• Familiarity with the emerging regulatory environment as it relates to third-party risk management and Operational Resilience.

• Advanced project management, data analysis and reporting ability; with a good understanding of supporting technologies (applications, reporting tools, and data presentation).

• Excellent verbal and written communication skills.

Education:

• Bachelor’s/University degree or equivalent experience

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Job Family Group:

Corporate Services

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Job Family:

COB & Crisis Management

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Time Type:

Full time

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Primary Location:

Getzville New York United States

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Primary Location Full Time Salary Range:

$92,000.00 - $138,000.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Dec 15, 2024

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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