• You are a specialist Pega engineer with a passion for Marketing Decision 

• We are a team of big thinkers who are engineering the future of banking 

• Together we can build state-of-the-art data solutions that power seamless experiences for millions of customers 

Do work that matters 

The Chief Data & Analytics Office (CDAO) are responsible for driving an uplift in the Consumer Data and Analytics capability across the Retail Bank. The area comprises of several functions to support the goals of Group priorities within the Data and Analytics. 

See yourself in our team 

As part of the Data & Decision Science team we are the pioneers of leveraging Next Best Action Marketing Decisioning technology and the Group’s data to anticipate and meet our customers’ needs in an orchestrated, consistent and meaningful manner.   

Whilst we all come from a range of backgrounds and disciplines, what brings us together is a single passion to stretch ourselves and make a real difference for the organisation and our customers. 

We’re interested in hearing from people who 

• Are confident establishing Decisioning frameworks in supporting and meeting business strategies, facilitating workshops whilst sharing best practices 

• Are constantly ensuring alignment between business requirements, product capabilities, leads proposition, logic design and development activities

• Pride themselves on the knowledge sharing process of technical SMEs for Customer Decisioning centralised assets

• Are knowledgeable of the end-to-end processes that creates value for the customer and profits for the bank

• Are constantly supporting various stakeholders within the Marketing and Decisioning Framework

• Pride themselves on mentoring, coaching and training support team on technical problem identification and resolution

• Are constantly implementing enhancements where possible to the engine and support future initiatives

• Work closely with Enterprise Services (IT) Architects and Solution Designers to ensure adherence and integration into enterprise designs and frameworks 

• Solid hands-on experience with CRM, Marketing software, Channel integration, Real Time Decisioning 

Tech Skills 

We use a broad range of tools, languages, and frameworks. We don’t expect you to know them all but experience or exposure with some of these (or equivalents) will set you up for success in this team; 

• Certified and trained Pega Senior System Architect recommende

• Pega PRPC framework, Pega Case Management 8.x+ or Decisioning & Marketing 

• Pega RESTful Services and consuming RESTful services as clients

• Pega cloud application performance tuning 

• SQL coding  

• Data modelling technique, semantic data layer, campaign management process 

• SDLC  

• Teradata, Microsoft, IBM or Oracle certification  

Working with us 

Whether you’re passionate about customer service, driven by data, or called by creativity, a career with CommBank is for you.    

We support our people with the flexibility to balance where work is done with at least half your time each month connecting in our Sydney office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. 

Here, you’ll thrive. You’ll be supported when faced with challenges and empowered to tackle new opportunities. We’re hiring engineers from across all of our technology hubs in Sydney, Melbourne and Perth. We really love working here, and we think you will too.