We Put the World on Vacation

At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

PRINCIPAL RESPONSIBILITIES: (not an exhaustive list)

Data Management & Analysis:

• Extract, manipulate, and analyze data to generate insights for Consumer Finance operations.
• Develop, maintain, and optimize PowerBI dashboards and reports to track key performance indicators (KPIs) and other metrics.
• Prepare and manage data for multi-channel campaigns, including dialer, SMS, email, and post.

System Administration:

• Oversee and manage databases, ensuring data accuracy, consistency, and security.
• Support the integration of data from various sources into PowerBI and other reporting tools.
• Troubleshoot and resolve data-related issues, ensuring smooth operations and minimal downtime.
• Maintain and update data systems to ensure alignment with business needs.

Reporting & Analysis:

• Develop and prepare detailed statistical analyses and reports on Consumer Finance operations, including campaign effectiveness, performance KPIs, and quality monitoring.
• Identify trends, risks, and opportunities from data analyses, providing actionable insights to stakeholders.
• Prepare and deliver month-end reports within required deadlines.

Process Improvement & Optimization:

• Identify and recommend solutions for data and process issues, contributing to continuous improvement initiatives.
• Implement best practices for data management and system administration to enhance efficiency and accuracy.
• Stay current with emerging technologies and methodologies to innovate and improve existing processes.

Stakeholder Engagement & Support:

• Collaborate with the Consumer Finance, Finance, and IT teams to align data and system strategies with organizational goals.
• Provide support to the Supervisor, including handling ad-hoc tasks and assignments as required.
• Communicate findings and recommendations to stakeholders, ensuring data-driven decision-making across departments.

Compliance & Safety:

• Adhere to all company policies and procedures, including Workplace Health and Safety (WHS) guidelines.
• Ensure compliance with relevant regulatory frameworks, including the National Consumer Credit Protection Act 2009 (NCCP), Anti-Money Laundering (AML), and Privacy Acts in Australia and New Zealand.
• Uphold our values by demonstrating integrity, responsibility, and a commitment to delivering on promises.

KEY POSITION CRITERIA:

• Proficiency in PowerBI, with experience in databases, data structuring, or a programming language.
• Familiarity with MS/Power Platform (PowerAutomate, Microsoft Fabric, Sharepoint, etc)
• Strong analytical skills with a creative approach to problem-solving.
• A high level of curiosity and eagerness to explore new data techniques and technologies.
• Advanced knowledge of Microsoft Excel; intermediate knowledge of Microsoft Word and Access.
• Self-motivated with exceptional organizational and time management skills.
• Strong communication skills, with the ability to convey complex information clearly and effectively.
• A keen eye for detail and accuracy in all aspects of work.
• Ability to work independently, manage multiple tasks, and meet deadlines in a fast-paced environment.
• A proactive approach to continuous learning and skills enhancement.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying.