Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Service Delivery
Good to have skills : AAAP (Accenture Advanced Analytics Platform)
Minimum 12 year(s) of experience is required
Educational Qualification : As per Accenture norms

Summary: As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve providing dynamic service and ensuring smooth service delivery. Roles & Responsibilities: - Provide technical support for critical business systems, ensuring smooth service delivery. - Identify and solve issues within multiple components of critical business systems. - Collaborate with cross-functional teams to ensure timely resolution of issues. - Develop and maintain technical documentation for critical business systems. - Participate in incident management and problem management processes. Professional & Technical Skills: - Must To Have Skills: Strong experience in Service Delivery. - Good To Have Skills: Experience with AAAP (Accenture Advanced Analytics Platform). - Experience in incident management and problem management processes. - Strong understanding of critical business systems. - Experience in technical documentation. - Excellent communication and collaboration skills. Additional Information: - The candidate should have a minimum of 12 years of experience in Service Delivery. - The ideal candidate will possess a strong educational background in software engineering or a related field, along with a proven track record of delivering impactful solutions. - This position is based at our Hyderabad office.

As per Accenture norms

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