Wellness & Resiliency Coach

Posted:
3/25/2024, 5:00:00 PM

Location(s):
Madhya Pradesh, India

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
People & HR

Workplace Type:
On-site

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

Imagine yourself going to work with one thing on your mind: improving the wellbeing of employees.
We’re looking for people who are passionate and have the desire to provide coaching interventions
to bolster employee resilience, help them reach goals and/or overcome obstacles.

Responsibilities:
● Proactively checks-in with Teammates and invites them to individual coaching or group
sessions in person, by phone, via email, or video platforms
● Provides individual and group coaching sessions using prescribed approach, and following
the ICF Core Competencies
● Partners in the creation and implementation of individual action plans of clients
● Monitors and checks-in with clients at specific times to help them keep track of the
achievement of their set goals
● Schedules and conducts regular and consistent individual and group coaching sessions
● Creates and organizes confidential client files including intake and session documentation
● Monitors, collects, and evaluates necessary data to keep track of clients’ progress
● Reports accurate and consistent data by using prescribed tools
● Assesses for emergency/crisis needs and ensures safety planning with the clients and
proper endorsement to mental health professionals
● Designs and facilitates wellness sessions, outreach programs and activities that support
monthly programming and department objectives
● Leads or co-leads projects or activities assigned by the Manager and/or Director of Wellness
and Resiliency
● Attends activities and completes all development programs and training sessions required
by the department and the company


Requirements:
● Graduate of a 4-year college course, preferably in Psychology, Social Work, or similar tracks*
● Minimum 1 year experience in coaching, mentoring or counseling
● Excellent interpersonal skills
● High level of discretion and confidentiality
● Outstanding communication skills, with emphasis on listening skills
● Above Average fluency in written and spoken English**
● A strong desire to help others
● Flexibility to work with shifting hours
● Proficient in office software applications
Preferred Qualifications:
● Experience in and general knowledge of mental health care
● Certification in Life Coaching
● Masters Degree in Psychology, Social Work, or similar tracks
● Licensed Psychologist, Guidance Counselor, or Psychometrician

About Us:

TaskUs (NASDAQ: TASK) is a provider of outsourced digital services and next-generation customer experience to innovative and disruptive technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery and ridesharing, HiTech, FinTech and HealthTech.

As of June 30, 2021, TaskUs had approximately 31,500 employees across twenty locations in the United States, the Philippines, India, Mexico, Taiwan, Greece, Ireland and Colombia.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.


DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.