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Job Type:

Employee

Duration in Months (for fixed-term jobs):

N/A

Job Family:

Administrative Support

# of Open Positions:

2

Faculty/Service - Department:

Administration, Business Management Services

Campus:

Tabaret Hall

Union Affiliation:

N/A

Date Posted:

September 30, 2024

Closing Date:

October 11, 2024

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above

Hours per week:

35

Salary Grade:

Non-Union Grade NC5 - 35 hrs

Salary Range:

$66,049.00 - $81,972.00

About Human Resources

Our Human Resources team is recognized for its collaboration and service excellence. Through the development of strategic partnerships, our dynamic team supports uOttawa’s vision and strategic plan by creating and delivering high-quality, innovative, and client-centered HR programs and services. Our focus is to attract, develop, retain, and inspire a talented, diverse, healthy, and engaged workforce. If you want to be part of an impactful team, work in a rewarding and enriching environment and have an innovative mindset, our HR team is the place where you belong!

Position purpose:

Reporting to the Associate-Supervisor, HR Administrative Services, supports the Central human resources team in providing services to all sectors under the responsibility of the Office of the Vice President, Finance and Administration, namely: Housing, Financial Resources, Human Resources, Pension Fund and Investment Management, Information Technology and Office of the Chief Risk Officer, which includes Protection Services.

Performs activities related to human resources administration and provides advice to clients to help them achieve the goals of their sector. Processes all requests related to the employment cycle. Coordinates and applies the terms of various collective agreements to ensure the accuracy of data in systems related to employee pay, leave and time management, in compliance with current policies and processes.

In this role, your responsibilities will include:

• Prepares payroll requests and the documentation required to produce contracts. Checks employee payroll data to ensure that employee compensation is in line with their hiring contracts and with the terms of collective agreements to minimize the possibility of negative effects on the affected employee (e.g., an interruption in compensation).. Checks the accuracy of payroll information and reports, and liaises with central Payroll to reconcile any inconsistencies.
• Responds to any questions about pay, leave, entering overtime hours, bonuses, and any other related requests received through any communication channels. Evaluates reported problems and exercises discretion and good judgment in determining the right course of action to quickly solve the problem. Follows up on outstanding issues to ensure that corrective action is taken and that the supervisor is informed of problems.
• Provides details about total compensation (salary, annual leave, sick leave, benefits, etc.) to employees and managers to ensure that policies and collective agreements are properly applied. Communicates proactively with supervisors who encounter difficulties to avoid errors that could have an impact on pay.
• Keeps all employee files updated. Identifies data anomalies  (i.e., in contracts, duplication, dates of service, direct reports, compensation) to keep the various HR databases and information systems updated. Checks the information produced or submitted by services and the Talent Acquisition Team, and follows up as required to maintain the quality of the information received.
• Uses systems, reports and various interfaces to analyze and process personal and confidential information about University employees. In cases where a problem could have an immediate impact, takes appropriate measures to resolve the problem or transfer the matter to a superior, as required. Informs the supervisor of any delays, missed deadlines or situations that require management intervention.

What you will bring:

• Knowledge of human resources administration and customer service normally acquired through postsecondary education or an equivalent combination of education and work experience
• Three years’ experience in customer service and in financial or human resources administration
• Experience in analyzing, interpreting and implementing policies and procedures
• Knowledge of policies, regulations and laws that govern human resources and collective agreements, and ability to apply and explain them
• Experience in using HR and client follow-up management systems (knowledge of Workday or TOPdesk are assets)
• Experience in using Microsoft 365
• Experience in preparing reports
• Ability to produce high-quality work under pressure while meeting strict deadlines
• Strong interpersonal and communication skills
• Organizational skills and attention to detail
• Autonomy, good judgment and discretion regarding confidential information
• Bilingualism – French and English (written and spoken)

Key Competencies at uOttawa:
Here are the required competencies for all or our employees at uOttawa: 

Planning: Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.

The University of Ottawa embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We foster a culture of respect, teamwork and inclusion, where collaboration, innovation, and creativity fuel our quest for research and teaching excellence. While all qualified persons are invited to apply, we welcome applications from qualified Indigenous persons, racialized persons, persons with disabilities, women and LGBTQIA2S+ persons. The University is committed to creating and maintaining an accessible, barrier-free work environment. The University is also committed to working with applicants with disabilities requesting accommodation during the recruitment, assessment and selection processes. Applicants with disabilities may contact [email protected] to communicate the accommodation need. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Note: if this is a union position: The hiring process will be governed by the current collective agreement related to the union affiliation noted above; you can click here to find out more.

If this is a front-line position with responsibilities to interact with students, selected candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.

Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to be fully vaccinated against Covid-19 as defined in Policy 129 – Covid-19 Vaccination. This policy was suspended effective May 1, 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts.