Job Description

It’s about taking care of people, our people.

Are you known as an organized individual? Do you enjoy working independently and with a team? Do you find yourself creating a task list daily? If so, then the Compliance Liaison role may be right for you!

At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s 155-year legacy of providing unparalleled banking services.

Who you are:

As a Compliance Liaison, you will be responsible for the development, research, and testing of compliance requirements within an assigned department. You will oversee first-line of defense compliance activities by identifying, documenting, and resolving various types of risk. Most importantly, this role is about providing top-quality service and doing it with integrity, caring and excellence in mind. 

What you’ll do:

• Read and interpret regulatory guidance to determine what action the company needs to take, and develop compliance and control activities to help mitigate risk
• Schedule testing and sampling processes to ensure departmental work complies with various regulations
• Act as a liaison to second-line compliance and to other lines of business and departments as well as internal and external legal counsel/auditors/examiners regarding compliance and internal control activities and procedures
• Work with second-line compliance and legal personnel to respond to unusual compliance questions and requests
• Review exception reports that help identify unusual events related to compliance and internal controls
• Design and maintain automated compliance and internal control systems to efficiently identify issues and ensure items that might be a compliance or internal control concern are addressed
• Develop policies and procedures within the business unit that help ensure company compliance. Re-design and update existing guidelines as needed
• Take the lead on projects that help the department improve its procedures
• Oversee the business continuity plan and vendor review process, as appropriate
• Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes 

What you’ll need:

• Bachelor’s degree in Business or in a related field, or equivalent work experience
• 6+ years of relevant business, regulatory compliance, audit, internal controls, or operations experience
• Experience with mortgage processing and servicing
• Strong written and verbal communication skills
• Strong analytical skills
• experience writing procedures
• Proficient in Microsoft computer applications

Our Benefits:

At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:  

• Medical, dental, vision, long-term, and life insurance
• 401(k) matching
• Generous holiday and paid time off schedule
• Tuition reimbursement
• Extensive health and wellness programs, including our Employee Assistance Program
• Referral bonus program + more!

Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader is banking customer satisfaction. At Frost, it’s about being part of something bigger. If this sounds like you, we encourage you to apply and see what’s possible at Frost.