Customer Success Manager

Posted:
10/9/2024, 3:38:10 AM

Location(s):
New York, United States ⋅ Ontario, Canada ⋅ Toronto, Ontario, Canada ⋅ New York, New York, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Workplace Type:
Hybrid

Out-of-Home (OOH) is the fastest growing channel in advertising. From billboards to retail media to urban panels, 98% of us see at least one OOH advertisement every week. It’s a part of life. As the pioneer in OOH technology, we build solutions that help brands find their audience in the right place at the right time, on digital signage networks around the corner, or around the world. 

About us:

Vistar Media is the home of out-of-home (OOH). As a global ad tech company and the world's largest digital out-of-home (DOOH) advertising marketplace, we offer technology designed to make buying and selling OOH media easier. Our goal is simple: to help the world's marketers leverage OOH's unique ability to motivate and delight. 

From strategic partnerships with major media owner networks to executing impactful campaigns with renowned global brands such as Nestlé, Porsche, Target, and Levi's, our team is filled with passionate, innovative, and collaborative problem solvers, engaging and entertaining consumers like you in the real world. Find your home in out-of-home - find your people at Vistar.


About the role:

As a Customer Success Manager, you will manage and grow client relationships, ensuring partners maximize the value of our enterprise software solutions. You'll serve as the technical point of contact, helping clients optimize product usage while advocating for their needs. This role requires strong communication, interpersonal skills, and the ability to manage multiple accounts while identifying success strategies for each. If you're organized, customer-focused, and passionate about helping others succeed, this role is for you.

This position is not eligible for non-immigrant (H-1B, H-1B1, TN, E-3, L-1, etc.) or immigrant visa sponsorship (PERM and employment-based green card).
At Vistar Media, we carefully consider a wide range of factors, including experience, skills, and other relevant business considerations. These considerations can cause compensation to vary. The salary range estimate for this position as performed in New York is $80,000 - $95,000 plus bonus potential, comprehensive health benefits, 401k with company match, and a lifestyle stipend. The salary range for this position as performed in Toronto is $95,000 - $100,000 CAD plus bonus potential, comprehensive health benefits, RRSP with company match, and a lifestyle stipend. The actual pay will be at Vistar Media’s sole discretion, and determined by factors including but not limited to geographic location, skills, qualifications, and experience.

If you’re ambitious, highly driven, and interested in making an impact, Vistar is the place for you. Apply to join our team… we’ll see you out there.

Recruiting fraud is a serious issue facing jobseekers. Please be aware that Vistar Media would never require personal information (such as bank account information) during the interview process. Should an employee from Vistar Media reach out to you, that communication will come from an @vistarmedia.com email address. During a typical interview process, you will have several phone, video, and/or in-person interviews with multiple Vistar Media employees before a hiring decision is made. We do not require payment from applicants for training or other costs incurred, nor do we offer compensation before hiring.

Vistar Media

Website: https://www.vistarmedia.com/

Headquarter Location: New York, New York, United States

Employee Count: 101-250

Year Founded: 2011

IPO Status: Private

Last Funding Type: Debt Financing

Industries: Advertising ⋅ Digital Media ⋅ Mobile