The Business Risk and Control Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family

Responsibilities:

Responsible for the strengthening of the control environment for the business group supported.

•Manage the delivery of operational risk assessment results and design strong business metrics that provide line of sight to business control performance.

•Analyze results to provide trending and feedback loop for management oversight, applicable “deep dives” and input to change management of MCA processes

•Partner with risk officers for driving issue mitigation of significant operational breaks, identification of root cause, providing recommendations for future prevention; providing governance to ensure remediation and improvements.

•Partner with Global Functions, including Independent ORM, Risk, Compliance, Audit and Legal to identify and mitigate cross business risks.

•Possess subject matter expertise to focus on a standardized approach across the inventory.

•Responsible for driving consistency in the application of taxonomy, alignment with regulations and policies, and accuracy of risk description.             

•Ability to lead multiple programs of work and manage alignment to the risk management framework.

•Lead initiatives for automation of MCA processes including simplification/mapping.

•Drive common Risk & Control technical solutions across OPERATIONS Businesses.

•Support large scale risk and/or projects that span multiple OPERATIONS Businesses, including project ideation, business requirements, testing, implementation, and validation

•Update and manage policies, standards, procedures and guidelines; socialize with multiple stakeholders across multiple businesses; bring disparate policies, standards, procedures and guidelines to a common state

Qualifications:

•Strong familiarity with ORM Risk policies, procedures and standards and overall MCA program

•Experience with Citi Risk & Control and the ability to leverage that experience to drive MCA functionality and reporting improvements

•Demonstrates capacity to work in highly pressured & fluid environments

•Prior change management experience with proven ability to lead cross-functional teams in the execution of strategic projects

•Detail oriented with strong organization and project management skills

•Demonstrated ability to negotiate internally with diverse stakeholders and drive accountability and ownership with key business partners and process owners

•Strong relationship management skills with ability to deepen relationships and build partnerships across the OPERATIONS Businesses and key support areas like Audit, Compliance, Control, Independent Risk, and Legal to ensure franchise and other key risks and needs are considered

•Proven ability to question and identify opportunities within existing processes and business practices by leveraging previous experiences and knowledge of the OPERATIONS Businesses

•Ability to create and facilitate project governance routines to remove roadblocks, facilitate decision-making and drive strategic initiatives across functions

•Self-motivated with a passion for establishing and maintaining a culture of control within the business

•Strong interpersonal skills, with evidence of working in collaboration across large organizations, including a proactive and 'no surprises' approach in communicating issues/requests

•Continuous improvement mind-set – assess impact of actions and adjust as needed; simplify and standardize at every opportunity

•Proactively seek opportunities to enhance and strengthen infrastructure and controls in a way that: drives value, enables the build of better product and services and balances risks and returns/growth

•Partner across the business in a way that demonstrates collective obligation on managing risk through appropriate controls

•Constructively challenge others at all levels and across boundaries to deliver better results; invite challenge

•Be comfortable communicating reality – both positive and negative - honestly, openly, and directly

Education:

• Bachelor's/University degree, Master's degree preferred.

------------------------------------------------------

Job Family Group:

Risk Management

------------------------------------------------------

Job Family:

Business Risk & Control

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Primary Location:

Tampa Florida United States

------------------------------------------------------

Primary Location Full Time Salary Range:

$103,920.00 - $155,880.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

------------------------------------------------------

Anticipated Posting Close Date:

Aug 21, 2024

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting