Posted:
9/19/2024, 11:31:44 PM
Location(s):
New South Wales, Australia
Experience Level(s):
Senior
Field(s):
Business & Strategy ⋅ Product ⋅ Sales & Account Management
Workplace Type:
On-site
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Ready to explore a career path? Start your journey.
The Experience Studio Account Manager is responsible for the successful client management of our top existing. The Experience Studio clients including operational success, retention, renewal, and portfolio expansion. The Experience Studio Account Manager will utilize strong collaborative and relationship building skills to leverage American Express Meetings & Events internal resources to maintain profitable business margins, as well as to retain and grow clients.
This role will also interface effectively with the leadership and operational teams to handle client satisfaction including but not limited to attending operational meetings, being present onsite at events and uncovering areas in which we can focus on process improvements centered around the creation and deployment of an overall client retention and growth strategy.
What You’ll Do on a Typical Day:
What We’re Looking For:
Location
New South Wales, Australia
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
Wellbeing resources to support mental and emotional health for you and your immediate family.
And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement.
What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
Website: https://www.amexglobalbusinesstravel.com/
Headquarter Location: Jersey City, New Jersey, United States
Employee Count: 10001+
Year Founded: 2014
IPO Status: Public
Last Funding Type: Post-IPO Debt
Industries: Consulting ⋅ Event Management ⋅ Travel