Job Description:

Rakuten Group, Inc. is the largest e-commerce company in Japan, and third largest e-commerce marketplace company worldwide, with over 1.5 billion registered users worldwide. The Rakuten brand is recognized worldwide for its leadership and innovation, and provides a variety of consumer and business-focused services including e-commerce, e-reading, travel, banking, securities, credit card, e-money, portal and media, online marketing and professional sports. The company is expanding globally and currently has operations throughout Asia, Western Europe, and the Americas.

Rakuten Viki is a premier global entertainment streaming site where millions of people discover and consume primetime shows and movies subtitled in more than 200 languages, by our community of fans. With billions of videos viewed and more than 1 billion words translated, Viki brings global entertainment to fans everywhere!

We’re looking for an Intern, UX Design to join our UX & Design team. This is a full-time internship and based in Singapore. At Viki, we believe that empathy is key to creating meaningful products and experiences for our users so you’ll get the opportunity to apply all your UX knowledge into practice. From conducting user research in order to understand user needs, to designing, prototyping and testing your ideas with users in order to improve our products.

Besides getting hands-on experience researching and designing for an actual product that’s being loved by millions, you’ll receive mentorship from a dedicated mentor, through our weekly design sharing sessions, and through the connections you’ll forge with all your great new colleagues.

Key Responsibilities:

• Work closely with the UX team members

• Work with Product Managers to ensure all design works meet user needs and business requirements

• Conduct user research activities such as, usability testing, A/B testing, stakeholder interviews, surveys, and translate research findings into actionable recommendations

• Design visual prototypes ranging from concept to interactive mock-ups on Figma

• Communicate design rationale effectively to key stakeholders

• Collaborate with engineers in the building of your design

• Push creativity, spark fresh ideas, challenge established thinking, and discover new ways of solving a problem

Requirements:

• Good understanding of the UX design process 

• Ability to think at a high level about a complex product

• Ability to communicate and explain rationale for new features and changes

• Interest in using data and user research to inform design decisions

• Understanding of web design. A portfolio that demonstrates your experience creating great user-centric design solutions would be a plus

• Preferably able to commit to a 6 months, full time internship

• Please include your portfolio that demonstrates your experience creating great user-centric design solutions as supporting documents. (Kindly take note that portfolio in the format of behance.net or dribbble.com will not be accepted.)

Rakuten is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. Women, minorities, individuals with disabilities and protected veterans are encouraged.