Job Description

Posting: Business Project Manager - Digital Transformation

(Contract ending November 11, 2025)

This is a hybrid role with a mix of remote and in-office working.

Who We are:

Fidelity Investments is a world leader in mutual funds and ETF management. We pride ourselves in proprietary and disciplined research-driven investing. We offer a complete line of products and services to investors through a network of third-party brokers and financial advisors. Our primary goal is to support investment professionals as they endeavor to prepare their clients’ retirement and other significant life goals which demand focused financial management.

Role Overview:

As Business Project Manager - Digital Transformation, you will play a key role in leading business change management initiatives in support of Digital Transformation initiatives. You will lead change management projects, provide comprehensive support to business led activities on company-wide projects, and enhance the organization’s capabilities to enhance client experience and improve operational efficiency. In this role, you will also be responsible for monitoring, tracking, and reporting on progress of digitalization initiatives.

What You Will Do:

You should consider this opportunity if you are passionate about continuous improvement, technology, have demonstrated interest in business project management and possess strong organizational skills. In this role, your responsibilities will focus on several key areas:

Business Project Management:

• Plan and lead execution of business change management projects to successful completion, supporting business stakeholders in achieving desired improvement in support of the digitalization strategy.
• Support business stakeholders in achieving desired improvement in support of the digitalization strategy.
• Plans and executes business initiatives that drive digitalization by:
  • Identifying resources required.
  • Developing a project plan with milestones.
  • Leading change management planning and execution activities.
  • Directing and managing day to day assigned tasks.
  • Collaborating with technology and business stakeholders.
  • Managing vendor and client relationships as required.

Support Digitalization Efforts:

• Lead discovery work for business initiatives supporting digitalization as required.
• Lead customer journey mapping exercises with business stakeholders and complete the related documentation.
• Prepare effective communications and presentations for working teams and senior management.
• Supports digitalization initiatives by providing business oversight, documenting needs/requirements, and driving effective change management practices.
• Engage with strategic business and technology initiatives focused on enhanced client experience and/or operational effectiveness.
• Contributes to development of collaborative solutions, by leveraging technology and business expertise across Fidelity enterprise, and focusing on integrated, long-term strategy (no silos).

Monitor and track progress of initiatives:

• Solicit input from key stakeholders to track and report on progress of digitalization initiatives.
• Monitor and track costs, benefits, and other key performance indicators for the digitalization portfolio.
• Manage reporting on digitalization initiatives for FIC.
• Support the preparation of effective communications and presentations for business stakeholders and senior management.

What We Are Looking For:

• Minimum College degree (3-year program). Post-secondary education in the areas of IT, Business, or equivalent work experience.
• A minimum of 3 years work experience in roles related to Project Management, or Business Analysis/Management.
• Minimum of 3 years’ experience in the financial industry.
• Customer journey mapping experience is an asset.
• PowerPoint experience and deck creation is an asset.

The Expertise You Bring:

• Excellent listening, written and verbal communication skills.
• Excellent knowledge of business project management practices and methodologies.
• Strong analytical skills.
• Organizational awareness, focus on key partnerships, teamwork and relationships building.
• Drive for results, with ability to deal with and bring consensus to contentious issues.
• Solid understanding of finance industry and core business processes.
• Solid understanding of technology trends, and ability to learn technology quickly.
• Innovation and creativity.

Current work authorization for Canada is required for all openings.

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at [email protected].

No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity?

We are proud to be recipients of the following:

Awards

•    Canada's Top 100 Employers 
o    Greater Toronto's Top Employers 
o    Canada's Top Family-Friendly Employers 
o    Canada's Top Employers for Young People 
  
•    Great Place To Work® Certified 
o    Best Workplaces for Inclusion 
o    Best Workplaces for Mental Wellness 
o    Best Workplaces for Today's Youth 
o    Best Workplaces for Women 
o    Best Workplaces in Financial Services & Insurance 
o    Best Workplaces in Ontario 
o    Best Workplaces with Most Trusted Executive Teams 

•    LinkedIn Top Companies in Canada
  
•    Human Resource Director (HRD) - Best Place To Work 
o    HRD - 5-Star Benefit Program 
o    HRD - 5-Star Diversity & Inclusion Employer 

Designations
•    Canadian Compassionate Companies – Certified 
•    Benefits Canada's Workplace Benefits Award - Future of Work Strategy 
•    TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting 
•    Canadian HR Reporter's Most Innovative HR Team