Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position Summary

The Americas Benefits Strategy Delivery Manager (Benefits SDM) is a pivotal role focused on implementing and managing comprehensive benefits programs with a customer-centric and successful vendor management approach. This position requires a blend of strategic planning, financial acumen, and operational excellence to ensure the delivery of top-tier benefits services that align with organizational goals and employee needs.

The Americas Benefits SDM will be responsible for vendor management and ensuring compliance with regulatory changes. A strong emphasis is placed on data management, vendor relations, and budget oversight to maintain and enhance the effectiveness of benefits offerings. The role demands a proactive stance on carrier performance evaluation, benefit comparisons, and integration of benefits for newly acquired companies.

Detailed Position Responsibilities

1. Vendor Management

• Develop metrics to measure the cost-of-service delivery and ongoing administration and vendor utilization.

• Lead vendor management activities, contract renewals, ensuring service level agreements are exceeded.

• Critically evaluate carrier performance, establish cost metrics for service delivery and administration.

• Cultivate strong vendor/carrier partnerships within the Americas region.

2. Governance and Compliance:

• Proactively ensure compliance with legislative and regulatory changes, maintaining documentation and guaranteeing operational plan conformity.

• Strategically manage the distribution of annual compliance notices and communications within deadlines.

• Efficiently oversee data collection for pension governance, actuarial requirements, and plan compliance.

• Address escalations and resolve issues promptly.

3. Communication & Delivery:

• Support the communication of all benefit, work-life, and well-being programs.

• Implement robust communication plans to maximize benefits program awareness and optimize utilization.

• In coordination with the Corporate Communications team ensure effective messaging and promotion of benefits offered by the Company.

• Provide insight on the standardization and best practices, leveraging available technology for benefits administration, retirement, wellness, and other employee benefit programs to increase participation, employee engagement and reduce operational cost.

• Act as subject matter expert to the benefits teams in areas of renewals, data analytics, and local compliance.

4.  Mergers and Acquisitions

• Lead and manage post-close activities related to 401K and health & well-being plans.

• Provide guidance and standardized approach for new benefits offered to acquired employees.

• Lead derisking project for defined benefit pension plan and formulate standard pension plan processes.

Desired Experience

Must have requirements:

• 5 to 7 years prior extensive experience in benefits administration, vendor management, and compliance regulations.

• In-depth understanding of pension governance, actuarial requirements, and plan compliance.

• Demonstrated ability to develop and implement effective communication strategies.

• Comprehensive knowledge of health and wellbeing assessment tools and interventions.

• Acquaintance with benefits standards and policies, especially for M&A integration.

• Proven capability to manage large-scale projects and multi-year implementation plans.

• Exceptional organizational, leadership, and communication skills, with a customer-centric approach and financial acumen.

Ideal Candidates Would Also Have: 

• Bachelor’s Degree and/or the equivalent knowledge gained through progressive work experience. 

• Consulting skills/ impact and influence abilities/ strong stakeholder management skills 

• Experience working with current BMS HR and Total Rewards enabling systems: Workday, ServiceNow, Online Benefits Admin/Darwin, ADP.

• Ability to present complex information in a clear and convincing way to staff, callers, and functional business and technical groups.

#LI-Hybrid

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [email protected]. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.