Posted:
9/19/2024, 8:28:33 PM
Location(s):
Maharashtra, India ⋅ Pune, Maharashtra, India
Experience Level(s):
Mid Level ⋅ Senior
Field(s):
IT & Security
Workplace Type:
Hybrid
About Ensono
Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients’ digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today’s systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 3500+ associates globally and is headquartered in greater Chicago.
We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications – whether it’s public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don’t feel stuck in place. With cross-platform certifications and decades of experience, our technology experts become an extension of your team so you’re continuously innovating – doing more with less while remaining secure. And that’s just the
Roles and Responsibilities:
Experience: Up to 6 years and a minimum of 4 years in the Service Desk domain.
Tools: Service Now, MS Office, Active Directory, Good understanding of Windows and Linux Servers, and Any Call Management tool.
Must have skills: ITIL V3 or V4 foundation certified, Team management, Customer Handling skills, Escalation management, Continue Service Improvement, SLA Management, Decision-Making Skills, Measuring Performance/Performance Management Skills.
Website: http://ensono.com/
Headquarter Location: Chicago, Illinois, United States
Employee Count: 1001-5000
Year Founded: 1969
IPO Status: Private
Industries: Cloud Infrastructure ⋅ Cloud Management ⋅ Cloud Security ⋅ Information Services ⋅ Information Technology