Salesforce Platforms – Automotive

Find endless opportunities to solve our clients' toughest challenges, as you work with exceptional people, the latest tech and leading companies across industries.

Practice: Automotive, Industry Consulting, Global Network I Areas of Work: Salesforce Platform | Level: Consultant | Location: Bangalore, Gurugram, Mumbai, Chennai, Pune | Years of Exp: 6-10 years | Language: English

Explore an Exciting Career at Accenture

Are you an outcome-oriented problem solver? Do you enjoy working on transformation strategies for global clients? Does working in an inclusive and collaborative environment spark your interest?

Then, Accenture Strategy and Consulting is the right place for you to explore limitless possibilities.

The Practice – A Brief Sketch

GN Automotive Practice has deep expertise in delivering Digital Transformations, Sales & Operations Planning, Salesforce Consulting, SAP Transformation, Spare Parts & Warranty Management, Service Process Excellence, Connected Vehicles, Dealer performance Management, Process Automation & Digitization, Software Enablement, Zero Based Spend & Spend analysis, Peer Benchmarking, Value Architecture, Process Improvement, IoT and Industry Analytics

Let’s infuse fresh thinking in the systems and turn new ideas into reality. As a part of the team, you’ll help drive the following:

• Deliver consulting projects using Techno-Functional Consulting background in Salesforce CRM in automotive context (Automotive Cloud/ sales cloud/service cloud/marketing cloud
• Be a part of the Intelligent Functions team, one of the key capabilities or sub-industry areas to support Platforms-driven business design and assessment such as value assessment, business case creation, business process re-engineering and so on.
• Provide solutions for complex client problems across the Salesforce landscape throughout the project lifecycle, providing subject matter expertise with a strong strategic awareness of the SFDC market and associated technologies.
• Work as a lead Salesforce Functional Solution Architect and support with solutions for end-to-end request for proposal requests.
• Engage with clients in understanding their requirements, scoping, discovering and defining solutions, explaining business benefits and use cases and developing a roadmap to meet their goals.
• Create innovative solution designs that utilize our extensive service offerings.
• Support our business development activities, working with our sales teams in proposal generation, shaping the solution plan and delivery approach for Salesforce transformations.
• Be responsible for integration with different CRM Solutions including Salesforce and create proof of concepts as and when required.

Bring your best skills forward to excel in the role:

• Problem-solving skills to identify, escalate, track and resolve issues in time
• Strong project management skills and ability to run projects on his own
• Effective presentation and public speaking skills
• Ability to work in a rapidly changing environment where continuous innovation is desired
• Ability to effectively team with others in a large, global organization
• Analytical skills to bring clarity to complex issues and gather data-driven insights
• Excellent communication and interpersonal skills
• Cross cultural competence with an ability to thrive in a dynamic environment
• Manage and work with key stakeholders onshore and onsite

Read more about us.

Recent Blogs

Your experience counts!

• MBA from Tier 1 and 2 business school
• Must have Industry Expertise in Automotive around functions such as

• Sales
• Aftersales (Customer Service)
• Dealerships
• Production and Logistics
• Warranty
• Spare Parts
• Procurement and Supply Chain

• Deep knowledge and experience in Salesforce application/modules/ functional expertise:

• Business process design, operational performance improvement, business value case development experience focusing on CRM, Customer Service, Sales & marketing (expertise in one or more techno-functional roles for platform implementation)
• Experience in supporting RFP, putting together solutions/value propositions which can be presented to client stakeholders.

• Process Transformation: Involves defining key performance indicators and associated work practices and collecting, managing and reporting monthly/quarterly on regional status
• Program Management: Involves effectively planning, managing, and coordinating multiple projects in a dynamic environment with numerous and complex stakeholders’ groups and execute on-time and on budget
• Should have hands on experience on implementation/ integration of Salesforce applications for clients.
• Drawing on extensive knowledge and experience across Salesforce Integration projects be able to provide insightful, deal-relevant points of view and recommendations based on robust analysis
• Active role in the identification of opportunities by farming existing relationships and growing new networks
• Ability to work independently with minimal supervision

What’s in it for you?

• An opportunity to work on transformative projects with key G2000 clients
• Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies.
• Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional.
• Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities
• Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization.

About Accenture:

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com

About Accenture Strategy & Consulting:

Accenture Strategy shapes our clients’ future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Capability Network – a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit https://www.accenture.com/us-en/Careers/capability-network

Accenture Capability Network  | Accenture in One Word

At the heart of every great change is a great human. If you have ideas, ingenuity and a passion for making a difference, come and be a part of our team.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.