Payments Specialist – FinTech Ops

Posted:
12/12/2024, 6:51:34 PM

Location(s):
Porto, Portugal

Experience Level(s):
Senior

Field(s):
Operations & Logistics

Workplace Type:
Hybrid

FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers.
We're a positive platform for good, bringing together an incredible creative community made up by our people, our partners and our customers. This community is at the heart of our business success. We welcome differences, empower individuality and celebrate diverse skills and perspectives, creating an inclusive environment for everyone. We are FARFETCH for All.

OPERATIONS
We're passionate about operational excellence, acting with our customers and partners always in our heart. Covering the entire order journey, we create our online content, secure payments and fraud process compliance, ensure order fulfilment and delivery, while providing customer and partner care. In a nutshell, we love to create seamless and memorable luxury experiences for our customers all around the world.

PORTO
Our Porto office is located in Portugal's vibrant second city, known for its history and its creative yet cosy environment. You can have an informal meeting in the treehouse or play the piano during your lunch break!

THE ROLE
As a Payments Specialist, you will be part of the Consumer Payments team, which ensures our customers enjoy seamless, efficient, and secure payment experiences. Reporting to the Payments Operations Lead, you will assist in supporting the day-to-day operations of the payments process, contributing to Farfetch's success by providing operational and analytical support to improve our payments ecosystem.
This role offers an exciting opportunity to work with cross-functional teams and key payment providers while developing your understanding of the payment industry and supporting the operational needs of a global luxury e-commerce platform.