The Role

Given the increase in operational risk and resilience initiatives in the region the Operational Risk team would greatly benefit from hiring a dedicated Resilience Manager who would be based in the London office.

You will serve two key purposes firstly as a key liaison across local and global business functions on risk and resilience matters and secondly provide core support for the execution of the operational risk and resilience frameworks in accordance with best practice guidance and regulatory requirements.

The role will also include the identification and management of operational and resilience risks and issues, as well as the development of solutions and re-engineering of processes to avoid future control and process weaknesses. 

You will be required to challenge and coordinate front-to-back business management, as well as collaboration with risk and support and control colleagues across the global firm.  The will required regular board and senior management engagement.

This role’s primary responsibilities would be:

Operational Risk

• Ongoing embedding of the operational risk framework covering all new and existing product strategies.
• Investigating operational risk events, ensuring root cause analysis and control assessments, including ‘deep dive’ reviews on significant and complex events. 
• Identifying process/control weaknesses and raise issues and associated actions, where required.  This will involve notifying responsible owners and providing sufficient oversight to ensure the issue is managed to completion.
• Undertaking process end-to-end reviews, and implement operational risk controls that conform to best practice, as required. 
• Conducting and maintaining annual risk and control self-assessments across the business.
• Support the integration of ESG and climate change risk into the operational risk framework
• Support the operational risk reporting process, including integration of Tableau into the reporting processes.

Operational Resilience

• Managing and maintaining the business continuity policy and procedures for EMEA (including the Redbook)
• Implementing a Business Impact Analysis (BIA) programme that meets all necessary regulatory requirements.
• Undertaking and developing the Business Continuity testing programme for EMEA.
• Managing and embedding the Third-Party Risk Management (TPRM) programme for EMEA.
• Coordinating and overseeing the third-party due diligence processes undertaken by the Senior Relationship Managers, including the creation of bespoke questionnaires.
• Enhancing the operational resilience programme for EMEA in line with FCA and CBI regulations, which includes the collection of key risk indicators and reporting to the Board.
• Conducting scenario testing for the operational resilience important business services.
• Lead and contribute to the Neuberger Berman Digital Operational Resilience Act (DORA) implementation programme across the EMEA entities.
• Implementing the IT Risk Framework, being developed by the global operational risk team, in EMEA.
• Partnering with the Information Security team to ensure effective cyber-security resilience within EMEA.
• Acting as subject matter expert for all resilience matters, including upcoming regulatory changes.

Requirements:

• University degree in a related and relevant subject is required.
• Demonstrative experience in an asset / investment management firm as a member of operational / IT risk or internal audit team (2 years minimum)

Who you are:

• Ability to develop strong relationships with key stakeholders and delegates across the organization.
• Attention to detail, ability to work to competing deadlines, and a solutions-focused approach.
• Strong organizational, communication and time management skills are essential.
• Team player with strong work ethic and positive attitude.
• Excellent time management, organizational skills, and attention to detail.
• Strong oral and written communication skills.

Neuberger Berman is an equal opportunity/affirmative action employer. The Firm and its affiliates do not discriminate in employment because of race, creed, national origin, religion, age, color, sex, marital status, sexual orientation, gender identity, disability, citizenship status or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [email protected].

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