<gh-intro>
<text>

Take ownership of our repair and warranty process! We're seeking a proactive Repair Warranty Manager to oversee all repair activities. This includes managing projects, collaborating with stakeholders, and continuously improving our processes.

</text>
</gh-intro>

 

<gh-about-us>
<title>About us</title>

<text>

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

</text>

</gh-about-us>

<gh-role-detail>

<title>About the role</title>

<text>

As a  Repair & Warranty manager, you will be responsible for planning and managing the whole process of central repair and warranty activities, from components to the final product.

You will proactively manage and communicate all central repair activities with different stakeholders including central operations, local operations, the hardware team and the suppliers. You will also own the warranty process, working with the procurement team to get compensation back from suppliers.

</text>
</gh-role-detail>

<gh-responsibilities>

<title>Your daily adventures will include</title>

<bulletpoints>

• <point>Draw up plans and solutions for component repair, compare different scenarios and present them to the stakeholders</point>
• <point>Setup in-house repair facilities and coordinate the full process</point>
• <point>Own the warranty process, initiate warranty cases</point>
• <point>Own the compensation process, initiate compensation claims</point>
• <point>Work together with the procurement team to initiate warranty cases to suppliers</point>

</bulletpoints>
</gh-responsibilities>

 

<gh-requirements>

<title>About you</title>

<bulletpoints>

• <point>Proven project management skills, preferably from B2B sector</point>
• <point>Proven experience in procurement.</point>
• <point>Hands-on experience in production management.</point>
• <point>Solid experience with mechanical and electrical components.</point>
• <point>You have exceptional communication and collaboration skills to work with our cross-functional teams and influence stakeholders, and you are fluent in English</point>
• <point>Micromobility experience is a plus</point>
• <point>You are a data driven problem solver</point>

</bulletpoints>
<text>

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!
</text>
</gh-requirements>

<gh-perks>

<title>Why you’ll love it here:</title>

<bulletpoints>

• <point>Play a direct role in shaping the future of mobility</point>
• <point>Impact millions of customers and partners in 500+ cities across 45 countries</point>
• <point>Work in fast-moving autonomous teams with some of the smartest people in the world</point>
• <point>Accelerate your professional growth with unique career opportunities</point>
• <point>Get a rewarding salary and stock option package that lets you focus on doing your best work</point>
• <point>Enjoy the flexibility of working in a hybrid mode</point>
• <point>Take care of your physical and mental health with our wellness perks</point>

</bulletpoints>
<text>*Some perks may differ depending on your location.</text>
</gh-perks>