The Manager, AML Compliance, will play a pivotal role in the Global CAMLO Office, providing essential support to ensure the organization meets its regulatory and internal AML/ATF and Sanctions obligations. The Manager will be responsible for managing oversight of various aspects of the AML/ATF and Sanctions program, contributing to program modernization and integration of generative artificial intelligence (GenAI) within the compliance framework. This position also includes leading innovation initiatives, supporting global engagements, and managing vendor relationships.

Position Responsibilities:

• Global Oversight: Contribute to the oversight function of the Global CAMLO Office, ensuring global compliance with the Global AML/ATF Policy, Standard and Manual.

• Program Management: Maintain the global AML/ATF Manual and manage changes to the program.

• Compliance Support: Provide compliance support to Group Functions, including the provision of guidance, program document ownership, and real-time name scanning.

• KYC Requests: Handle third-party Know Your Customer (KYC) requests.

• Engagement Coordination: Coordinate engagements with Segment Leads and Business Units (BUs).

• Innovation Initiatives: Lead modernization projects and GenAI evaluation and use case development/assessments.

• Self-Assessment: Support the self-assessment process and coordinate global engagements.

• Management Reporting: Write and support the development of Global CAMLO Office reports.

• Advice and Counsel: Support BUs globally with guidance related to AML/ATF and Sanctions.

• Vendor Management: Own vendor relationship management.

• Project Leadership: Lead various projects and initiatives as assigned by the Compliance Director.

• Due Diligence: Perform digital asset source of wealth due diligence.

• Backup Support: Provide backup support for the Director, AML Compliance & Strategic Innovation.

• Maintain awareness of developments in regtech, fintech, and regulatory change.

Required Qualifications:

• Bachelor’s degree/diploma or equivalent education in finance, business, accounting, law, or a related field.

• 5+ years of experience in compliance, audit, risk, financial crime, or related field, with a minimum of 3 years administering/supporting a compliance program, preferably in AML/ATF/Sanctions.

• CAMS certification or willingness to complete it is required.

Preferred Qualifications:

• Thorough understanding of AML/ATF/Sanctions regulations and industry standards.

• Thorough knowledge of the Proceeds of Crime (Money Laundering) and Terrorist Financing Act

• Excellent analytical and problem-solving skills.

• Effective communication and report-writing skills.

• Proficient research skills.

• Ability to work independently and as part of a team.

• Strong project management skills.

• Conversant with Microsoft business productivity tools.

• Experience with generative artificial intelligence is a plus.

• Certification in digital assets or blockchain analytics is a plus.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

#LI-Hybrid

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Toronto, OntarioHybrid

Salary range is expected to be between

$84,375.00 CAD - $151,875.00 CAD

If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.