Job Family:

Strategy & Transformation Consulting

Travel Required:

None

Clearance Required:

Ability to Obtain Public Trust

The IAO supports dozens of projects across the CBP for customers such as the Office of Trade (OT), U.S. Border Patrol, Office of Field Operations, and the Office of the Commissioner. The collective IAO team provides business processes transformation, advanced data analytics program management, strategy formulation, performance management, and other advisory services. 

Guidehouse supports the OT Operations Directorate to improve its business operations by collecting requirements and developing tools and processes.

Job Description:

Serve as the Project Lead for the OT Operations project team in its support of OT. Apply subject matter expertise and strategic insights, meet with clients and the team to collect and validate requirements, and lead the development of business management tools and data analysis to improve operations.

What you will do:

• Lead in a project management environment – independently and with Sponsor team

• Guide and mentor staff in the execution of deliverables

• Facilitate meetings with functional leads and subject matter experts to identify, develop, document, and validate requirements

• Develop core understanding of CBP trade mission and apply to acquisition documentation and strategic communications work products

• Oversee development of talking points, executive briefings, and other communications artifacts necessary for updating leadership

• Lead requirements gathering initiatives

• Develop / update project plans, project analyses and reports, recommendations, implementation plans, among other project deliverables

What you will need:

• US Citizenship and the ability to obtain and maintain a federal Public Trust

• Bachelor’s degree

• 10 years of work experience in a professional work environment

• Strong executive presence and experience in briefing senior – level agency officials

• Strong technical writing ability

• Strong facilitation skills, in particular, in requirements gathering necessary for technical documentation

• Project management tools (Kanban or similar tracking tools) experience

• Project financial management experience

Nice to Have:

• Active CBP BI/Public Trust

• Office of Trade experience desired

• DHS / DOD acquisition documentation experience

• IT system implementation experience helpful

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend

About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.