Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary

Comcast Business is seeking a highly skilled and visionary Senior Director of Contract Management and Administration to lead our contract management strategy and execution. In this critical leadership role, you will oversee a team of high-performing professionals responsible for navigating complex customer negotiations, ensuring compliance, and driving strategic partnerships that align with our business goals.

The Sr. Director, Contract Management will be based at our Philadelphia headquarters.

Job Description

Core Responsibilities

• Team Leadership:
  • Lead and mentor contract teams across diverse sales channels, fostering a culture of excellence, innovation, and accountability.
  • Drive high performance and professional growth within the team to meet organizational objectives.
     
• Strategic Contract Negotiation:
  • Manage complex negotiations to secure contract terms that align with Comcast Business objectives while mitigating risks.
  • Provide expert guidance in crafting tailored, innovative solutions to support long-term customer and partner relationships.
     
• Compliance Oversight:
  • Develop and implement operational procedures to ensure contracts comply with all applicable laws, regulations, and industry standards.
  • Monitor emerging compliance challenges and provide strategic insights to senior leadership, proactively addressing potential risks.
     
• Operational Excellence:
  • Design and enhance processes for efficient tracking, storage, and retrieval of contract documentation.
  • Collaborate with cross-functional teams to align contract strategies with the company’s broader strategic vision and improve operational efficiency.
     
• Business Impact:
  • Act as a trusted advisor to senior leadership, delivering actionable insights on compliance trends and contract strategies to drive business growth.
  • Support initiatives that strengthen partnerships, maximize revenue opportunities, and positively impact the bottom line.

Qualifications:

• Proven experience leading contract teams and managing complex, high-value negotiations in a fast-paced business environment.
• Deep understanding of contract compliance, risk management, and legal frameworks within the telecommunications or related industries.
• Exceptional leadership and team-building skills with a track record of driving organizational success.
• Strong strategic thinking abilities with a focus on aligning operational goals with long-term business objectives.
• Excellent communication, collaboration, and stakeholder management skills.
• Proficiency in developing and implementing efficient contract management tools and systems.

At Comcast Business, we thrive on innovation, collaboration, and delivering exceptional results for our customers and partners. As the Senior Director of Contract Compliance, you will have the opportunity to make a lasting impact by shaping our contract strategy and contributing to our success in an evolving and competitive industry.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Contract Management, Contract Risk Management, Legal Compliances, Legal Ethics, Legal Services

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience

10 Years +

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.