Primary City/State:

Tucson, Arizona

Department Name:

HIMS Operating Svc Ctr-AZ Cent

Work Shift:

Day

Job Category:

Revenue Cycle

Great careers are built at Banner Health. There’s more to health care bedside doctors and nurses. We support all staff members as they find the path that’s right for them. Apply today, this could be the perfect opportunity for you.

This Associate Director HIMS (Health Information Management) position is onsite at our 2 Banner University Medical Center Tucson Locations. This position requires a Certification with AHIMA preferred – either RHIT or RHIA. This position will have 12 direct reports. The production expectation is to meet KPIs as outlined on facility scorecard. What makes this role unique/fun/exciting is that there is variety in having three separate facilities but also well-established system policies and procedures in place that provide great support for our teams and leaders. 

The business location is onsite at BUMC-T The business hours are Monday-Friday 8AM -4:30 PM with production being the greatest emphasis.  No work on weekends or holidays.   

Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.

Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.

POSITION SUMMARY
This position is responsible for guiding and supporting health information functions and services at designated facility(s) or functional areas within Banner Health. This position is responsible for the achievement of key performance indicators, including data analysis and development of action plans when goals are not met. The position is responsible for successfully managing the operational and administrative activities of Health Information Management Services (HIMS), including hiring and training staff, goal setting and measurement, monitoring and measuring staff competencies, assigning work, and performance management. This position promotes a collaborative, open, and inclusive work environment within a highly integrated organization on matters related to health information operations and related programs and services. This position may work directly with facility leadership related to facility-specific issues and opportunities. This position will identify opportunities for workflows to enhance related functions, which will be provided to the Regional Director or above for consideration. This position will generally lead staff at medium to large hospitals, across multiple facilities, or across multiple teams within a smaller hospital. 

CORE FUNCTIONS
1. Manages the operational staff and functions within the HIMS Department to include scheduling of staff and monitoring and assignment of workload, monitoring the productivity and quality of work performed by staff, and reviewing performance with individual staff and developing action plans for performance improvement. Assists each employee with development of goals and reviewing goal progress. Performs semi-annual and annual assessment. Responsible for hiring, coordinating training and education, and providing leadership to build and improve skills for career development of staff.

2. Supports innovation by evaluating the effectiveness of existing and potential workflows, processes, and technology applications. Acts as a subject matter expert for functional usage of the electronic medical record and documentation requirements. Maintains current knowledge of additional electronic applications related to HIMS and ROI functions. Works with Sr. Director, Director, IT staff and vendors for concerns, issues, enhancements, or updates to all applicable applications utilized by HIMS and ROI.

3. Ensures implementation and education of policies and procedures in compliance with federal, state and local regulatory guidelines and minimize risk. May provide feedback/suggestions on related policy updates. May provides policy and procedural updates and education to other Banner Health staff, as applicable. Assists with the investigation, follow up, documentation and reporting of HIPAA events and Requests to Amend Medical Records. This may include following up with physicians or other clinical staff and/or the Privacy Department related to requested changes/supplements to the medical record.

4. Manages coding support processes to ensure completeness of medical record documentation to support coding and billing of services. Works with providers and leaders to develop and manage work processes that expedite the speed and accuracy of proper documentation. Participates in process by reaching out to provider and/or facility leadership when escalation is required.

5. Position may participate in facility-based meetings related to health information or leadership. This position will ensure compliance of applicable standards for the Joint Commission, CMS, and state regulations and will participate in activities and surveys related to accreditation and regulatory agencies. This position will also work collaboratively with other corporate departments such as acute and ambulatory coding, CDI, other revenue cycle teams, compliance, or privacy to ensure performance results and compliance with regulatory guidelines.

6. This position may serve as Custodian of Medical Records. May assist the Director by giving deposition and representing Banner Health in court proceedings as needed and as required by subpoenas and court orders. Works with Risk Management/Litigation and Legal Counsel to provide timely response in litigated matters and to ensure adherence to judicial proceedings.

7. Accountable for departmental budget as it relates to staffing and other direct operating expenses. Works with Regional Director to investigate variances and develop action plans as needed.

MINIMUM QUALIFICATIONS

Must possess a strong knowledge of health information and healthcare as normally obtained through the completion of an associate’s degree or above in health information, healthcare administration or business.

Certification is required in at least one of the following areas within one year of entering the position: Registered Health Information Technician (RHIT), Registered Health Information Administrator (RHIA), Certified in Healthcare Privacy and Security (CHPS), Certified Health Data Analyst (CHDA) through the American Health Information Management Association (AHIMA) or Certified in Healthcare Privacy Compliance (CHPC) through Health Care Compliance Association (HCCA).

Must possess five plus years of relevant experience in HIMS, plus highly developed leadership skills and the ability to work collaboratively in a matrix model. Must possess a thorough knowledge of the Electronic Health Record (EHR) and associated computer applications and their applicability to the healthcare environment.

PREFERRED QUALIFICATIONS

Bachelor’s degree in HIM, healthcare administration or related field preferred.

Prior leadership experience as a Manager in HIM or related field preferred.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

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