Job Description

The world of finance moves fast. At FIS, we’re faster. Our teams are empowered to learn, grow, and make an impact–in their careers and communities. We deliver innovation that advances the way the world pays, banks and invests. If you want to grow personally and professionally, we’d like to know: Are you FIS?

About the team:

Are you looking for meaningful work and a career that makes a difference? In The People Office (TPO), we’re passionate about supporting our colleagues and enabling the business to succeed. Our mission is to create an environment where everyone is set up to learn, grow and make an impact while preparing FIS for the workforce of the future. Join our team today!

About the role:

Our People Partner position is an exciting opportunity to support FIS employees in our Technical Development and/or Capital Markets line of business. You'll join our existing team in our new headquarters in the heart of downtown Jacksonville while collaborating with diverse teams and individuals across the globe!

What you'll be doing:

• Assists with design, implementation and administration of HR policies and procedures regarding salary administration, employment decisions and employee development/training.
• Counsels and assists departments and managers on staff training and development, job assignments, performance appraisals, compensation reviews, disciplinary actions and promotions/transfers.
• Communicates company and HR policies and procedures to employees and managers.
• Investigates employee issues by interviewing all parties involved, researching documentation and obtaining relevant information from members of management.
• Listens to employee complaints/concerns and determines appropriate action.
• Ensures all locations remain in compliance with applicable laws.
• Prepares various reports by collecting data from source documents, entering into spreadsheet software and/or performing statistical analyses to aid management in decision making.
• Conducts new employee orientation sessions. Ensures all paperwork is processed correctly.
• Provides managers with HR guidance and support for performance and salary review processes.
• Other related duties assigned as needed.

What you bring:

• Bachelor's degree in human resources or business administration or the equivalent combination of education, training, or work experience. PHR preferred.
• Excellent understanding of HR practices and procedures
• Requires knowledge of Equal Employment Opportunity (EEO) and Fair Labor Standard Act (FLSA) regulations, related labor laws and employment laws affecting the work place
• Knowledge of general office procedures
• Strong organizational, problem solving and oral and written communications skills
• Skilled in working with employee issues
• Ability to handle stressful situations, manage multiple deadlines, work on moderate to complex projects and objectively evaluate information gathered
• Ability to establish and maintain effective working relationships with employees, management and clients

What we offer you:

At FIS, we are as committed to growing our employees’ careers as our own business. We offer:

• Opportunities to innovate in fintech
• Inclusive and diverse team atmosphere
• Professional and personal development
• Resources to contribute to your community
• Competitive salary and benefits

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Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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