FIND YOUR 'BETTER' AT Blue Cross

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Main responsibilities include developing detailed business process maps and documentation to assist new employees in their orientation process. This position offers a wide range of opportunities to learn about different aspects of the insurance industry and enhances the onboarding experience for new hires.

Your responsibilities will include fostering meaningful connections with customers, partners, and individuals, as well as delivering brand positioning and messaging. By doing so, you will have the opportunity to make a positive and healthy impact through all communication channels, ultimately helping more people live healthier, longer, and better lives.

So if you believe in building a better future, read on.

Responsibilities:

• Use Visio or other process modeling tools to create clear and comprehensive business process maps and supporting documentation
• Collaborate with cross-functional teams to gather relevant onboarding content (e.g., IT, Operations, Management)
• Design and develop engaging presentations, handbooks, and informational documents for new hires/cross-functional teams' reference
• Contribute to the development of checklists, quick reference guides, and other tools to enable effective new hire onboarding
• Provide insights and recommendations for improving the overall new hire experience

Requirements:

• University students majoring in business, economics, human resources, information systems, or a related field
• Good analytical and problem-solving skills
• Good communication and interpersonal skills
• Proficiency in Microsoft Office and Visio

Others:

• You are required to obtain the relevant license(s) if your job involves regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.