Scheduled Hours

40

Position Summary

The Operations & Facilities Management Department at Washington University School of Medicine is committed to delivering a comprehensive range of services to support the medical campus.

We oversee maintenance and operations for 65 buildings, covering more than 10.1 million gross square feet of space. This includes the 11-story, 609,000-square-foot neuroscience research building, which houses one of the world’s highest concentrations of neuroscientists. Our responsibilities include operational and administrative support, strategic planning, and project management.

Furthermore, as the School of Medicine continues to expand its presence both on and off campus in areas such as teaching, clinical care, and research, our team remains instrumental in ensuring the seamless delivery of clinical care, advancing research initiatives, and facilitating educational endeavors.

The Communications Program Manager will focus on communications for the Planning and Project Management teams. They will play a key role in developing and executing communication strategies that support the Operations and Facilities Management Department’s goals. This role involves collaborating with various stakeholders, managing communication channels, and ensuring messaging alignment across the department. The Communications Program Manager will create, enhance, and manage internal and external communication plans, including capital projects and planning communications, master planning, project highlights and significant project communications, web content, newsletters, events, and social media outreach.

Job Description

• Strategy Development: Collaborate with department leadership to develop and execute comprehensive communication strategies that align with departmental objectives and university goals.
• Internal Communications: Manage internal communication initiatives, including staff meeting agendas, leadership communications, and team offsite events, and assist with employee engagement activities.
• External Communications: Oversee the creation and distribution of external communications for planning and projects, including press releases, newsletters, web content, and social media updates. Work closely with media relations to support public speaking engagements and media opportunities.
• Content Creation and Management: Develop, review, and edit communication materials, including presentations, reports, and digital content. Ensure all communication materials are accurate, engaging, and consistent with the department’s messaging.
• Event Planning: Coordinate and manage department events, including all-hands meetings, leadership offsites, and team social events related to communications and campus planning. Develop engaging agendas, manage logistics, and ensure smooth execution.
• Stakeholder Collaboration: Partner with internal and external stakeholders, including corporate communications, and operational support to ensure effective communication and alignment with broader university initiatives.
• Program Management: Administer communication programs, such as the department’s Excellence Through Action program, and collaborate with leadership to communicate successes in program delivery, operations, and assist with departmental communications related to structure, marketing, or other changes while highlighting the benefits of said changes. May also work on press releases and in some cases on projects/studies.
• Continuous Improvement: Regularly assess the effectiveness of communication strategies and materials and make data-driven improvement recommendations.
• Perform other duties as assigned.

Working Conditions:
Job Location/Working Conditions

• Normal office environment.
• Ability to move to on and off-campus locations.

Physical Effort

• Typically sitting at desk or table.
• Repetitive wrist, hand or finger movement.

Equipment

• Office equipment.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

Bachelor’s degree or combination of education and/or experience may substitute for minimum education.

Certifications:

No specific certification is required for this position.

Work Experience:

Relevant Experience (3 Years)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

Washington University seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.

Preferred Qualifications

Education:

Master's degree

Certifications:

No additional certification beyond what is stated in the Required Qualifications section.

Work Experience:

Communications (8 Years), Marketing (5 Years), Writing (5 Years), Editing (5 Years)

Skills:

Adaptability, Blog Content Writing, Grant Proposal Writing, Interpersonal Communication, Journalism, Marketing, Marketing Tools, Oral Communications, Organizational Commitment, Professional Integrity, Public Relations (PR), Research Publications, Scientific Reports, Strategic Thinking, Strive for Excellence, Website Updates, Working Independently, Written Communication

Grade

G12

Salary Range

$58,400.00 - $99,700.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [email protected] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Want to Live Near Your Work and/or improve your commute? Take advantage of our free Metro transit U-Pass for eligible employees. We also offer a forgivable home loan of up to $12,500 for closing costs and a down payment for homes in eligible neighborhoods.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO/AA Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Diversity Statement

Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.