Ticket Seller

Posted:
6/17/2024, 11:26:53 AM

Location(s):
Sioux Falls, South Dakota, United States ⋅ South Dakota, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

ASM Global, the leader in privately managed public assembly facilities, has openings for part-time ticket sellers.

Summary – Responsible for ticket sales for shows or events by performing the following duties at the Denny Sanford PREMIER Center, Convention Center, and Sioux Falls Arena.

MAJOR RESPONSIBILITIES:

  • Opens and or closes ticket window as required.
  • Accurately dispenses tickets as requested by patrons; accepts payment and makes changes accurately.
  • Maintains accurate count of tickets sold.
  • Completes daily ticket sales report. Keeps accurate daily balance sheet of cash received and tickets sold; balances sales and change bank and submits cash to Box Office supervisor or manager for audit.
  • Distributes tickets according to Will Call procedures.
  • Demonstrates excellent customer service skills; responds promptly to customer needs, responds to requests for service and assistance, able to work independently and handle most box office questions without assistance. 
  • Efficiently and courteously answers questions concerning prices, seating, and events. Gives information concerning coming attractions.
  • Files various records and reports. Performs related clerical work as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skills and Abilities

  • Ability to count money, make change accurately.
  • Ability to listen and follow instructions.
  • Ability to input data into a computer to record sales transactions.
  • Good communications skills. Listens and gets clarification; Responds well to questions.
  • Able to read and interpret written information.
  • Good problem-solving skills and organizational ability.
  • Ability to work independently and as a member of the team.
  • Good customer service skills and sense of public relations.

Computer Skills

To perform this job successfully, an individual should have some knowledge of computers. Experience in computerized ticket systems preferred.

Other Qualifications 

  • Ability to work the ticket window with minimal supervision.
  • Ability to work flexible hours including evening, weekends, and holidays, as needed.
  • Must be able to speak, read, and write English.
  • Must have a professional attitude and appearance.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to handle and count coins and currency. Specific vision abilities required by this job include close vision.

Kayla Gunderson
Denny Sanford PREMIER Center

1201 N. West Ave.

Sioux Falls, SD 

Applicants that need reasonable accommodations to complete the application process may contact

605-367-7288.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRRA Federal Contractor.