We are hiring a Manager, Technical Instructional Designers. The Technical Instructional Design team is responsible for designing and developing new, engaging, and effective learning solutions and instructional experiences for GitLab customers, partners, and/or sales & customer success professionals that help these audiences achieve desired learning outcomes.

What you'll do

• Lead and develop a team of Technical Instructional Designers through effective hiring, onboarding, and performance management
• Develop and execute the strategic vision for technical learning content across GitLab's product portfolio
• Establish and maintain instructional design standards, best practices, and quality metrics
• Drive the adoption of innovative learning technologies and methodologies
• Manage resource allocation and project prioritization across multiple concurrent initiatives
• Own the team's quarterly OKRs and ensure alignment with company objectives
• Build relationships with key stakeholders across the organization
• Review and approve learning content, providing constructive feedback to improve quality
• Drive continuous improvement in content development processes and methodologies

What you'll bring

• Deep understanding of instructional design principles, adult learning theory, and educational technology
• Strong knowledge of learning management systems (LMS) and content development tools
• Experience with data analysis and reporting for learning metrics
• Proven track record of building and leading high-performing instructional design teams
• Strong project management skills with the ability to manage multiple concurrent initiatives
• Experience in budget planning and resource allocation
• Excellent stakeholder management and communication skills
• Ability to translate business objectives into effective learning strategies

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.