Our mission is to enable everyone to build wealth

We reinvent how trading and investing work by creating exceptional products people love.

Fostering a culture of excellence and high velocity is the key to our success.

Over the past few years, our client base has grown 20 times to over 3 million, and client assets have grown over 50 times to over €4 billion.

What you’ll do

• Review, investigate, and resolve customer payment discrepancies in a timely and efficient manner

• Process customer payments according to established departmental procedures

• Reconcile processed work by verifying entries and comparing system reports to bank balances

• Maintain up-to-date knowledge of payment processing systems and procedures

• Provide support to other departments as needed, including but not limited to Customer Care, Fraud, Risk, Finance

• Generate detailed client reports

• Escalate complex customer issues to supervisor or manager as needed

• Adhere to all company policies and procedures

• Maintain confidentiality of customer information at all times

What you need to have

• Experience with utilizing a range of Bank interfaces, e.g. International Payments, UK Faster Payments, SEPA, SWIFT

• A background of interaction and familiarity with Risk and Compliance Protocols

• Highly adaptable to changing circumstances and priorities

• Strong interpersonal communication & collaboration skills and time management skills

• Ability to learn quickly and work both independently and as a team

What we offer

• Challenges that will help you grow and realize your potential really fast

• Opportunity to make a significant impact - you will build innovative services and see them used by millions of investors

• Work with smart, spirited, helpful, high-performing colleagues with a common goal

• An environment where nothing is set in stone. Ideas over hierarchy

• Appreciation for your talent and ideas

• Generous remuneration package, including annual bonuses

• Excellent social benefits package, including private health insurance, sports card, and 25 days of paid vacation per year

• Delicious treats and a spacious game room

Are you ready to accelerate your career with us? We'd love to hear from you!

We thank all applicants, but only candidates selected for an interview will be contacted.

All personal data of applicants is protected by the law and will be treated with strict confidentiality.