Job Title: Enterprise Applications Product Analyst

Department: Information Technology

Location: Remote

About Acrisure

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.

Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.

Job Summary:

We are seeking a highly skilled Product Analyst with experience as an MGA Systems Superuser. The ideal candidate will possess hands-on experience in implementing MGA Systems, enhancements, and projects, including end-to-end operational procedures, form loading and tagging, and user acceptance testing (UAT). This role requires strong analytical abilities, excellent communication skills, and the capability to document both high-level and low-level design specifications.

Responsibilities:

• MGA SYSTEMS Superuser: Possesses hands-on experience in the successful implementation of MGA Systems support, enhancements, and projects, including end-to-end operational procedures, management reporting operations, and UAT.
• Analytical Skills: Demonstrate strong analytical abilities with keen attention to detail.
• Communication: Exhibit excellent communication skills.
• Documentation: Can write high-level and low-level design documents detailing functional and non-functional specifications.
• Quality Assurance: Track and ensure the quality of development and the business effectiveness of delivered solutions.
• Customer Interaction: Responsible for customer interaction and delivering solutions back to the customer.
• MGA Systems Setup: Manage MGA Systems setup for new companies, brokers, agents, billing types, products, and forms/documents.
• Daily Support: Provide day-to-day MGA Systems and NetRate support, working closely with business and IT teams.
• Requirements Gathering: Gather and document requirements.
• Testing: Conduct end-to-end MGA Systems testing, document all testing issues, and collaborate with all teams to address these issues.
• Workflow Documentation: Document business workflows and processes.
• Data Analysis: Analyze business data to identify trends, patterns, and insights that can inform decision-making.
• Stakeholder Engagement: Engage with stakeholders to understand their needs and ensure alignment with business objectives.
• Process Improvement: Identify and recommend improvements to business processes to enhance efficiency and effectiveness.

Requirements:

•  1-3 years MGA Systems experience (preferred)   

Benefits & Perks:

• Competitive Compensation
• Industry Leading Healthcare
• Savings and Investments
• Charitable Giving Programs
• Offering hybrid work option  
• Opportunities for Growth
• Parental Leave
• Generous time away