HR Platforms Operations Analyst I

Country: Spain

SANTANDER DIGITAL SERVICES is looking for a Workday Functional Analyst based in our Boadilla office.

WHY YOU SHOULD CONSIDER THIS OPPORTUNITY

At Santander (www.santander.com) we are key players in the transformation of the financial sector. Do you want to join us?

Santander Digital Services (SDS) is the team of technology and operations at Santander. We are convinced of the importance of technology that is aligned with the requirements of the business and that out work not only brings value to users, people and communities but also fosters individual creativity. Our team of over 7,000 people in 8 countries (Spain, Portugal, Poland, UK, USA, Mexico, Chile and Brazil) develops and/or implements financial solutions across a broad spectrum of technologies (including Blockchain, Big Data and Angular among others) on all kinds of on-premise and cloud-based platforms.

Santander is proud of being an organization where there are equal opportunities regardless of gender identity, culture and disability. Our mission is to contribute to help more people and business prosper. We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

WHAT YOU WILL BE DOING

As a Workday Functional Analyst, you will enable the HR team and HR business partners to make informed business decisions by providing timely, pertinent HR analytics/reporting and technology solutions supporting areas to include talent acquisition and human capital management. S/he provides expert consulting, HR Technology program and policy design, and identification of best practices of the HR Technology function. Proactively identifies opportunities for system enhancements and engages and consults with functional owners providing detailed system-based options for resolving complex business process issues.

We need someone like you to help us in different fronts:

• Identify business needs by working with local and global teams, doing analysis, impact assessments and solution design. Analyzes business requirements, design, configure and test the Workday solution.

• Documents functional business requirements, troubleshoots application problems and promotes proactive approaches for using HRIS capabilities to provide functionality to meet business needs and improve HR operations. Document standard operating procedures to ensure consistency and implements process improvements. Recommend on best practices and solutions based on the latest Workday features.

• Provides front-line support, troubleshooting, and training to end users on features and functionality of Santander's HRIS system. Resolve incidents raised by key users in a timely manner, managing a queue of cases, prioritizing issues based on severity and customer impact.

• Must work well under pressure, be sensitive to deadlines, be able to interact in a team environment, be able to adapt quickly to change, deep attention to details and possess excellent analytical, problem solving and customer service skills.

EXPERIENCE

• 1 years of experience maintaining human capital management systems. Strongly preferred minimum of 3 years of experience with general Workday and minimum 1 years of specialization in Compensation, Advance Compensation or Benefits.

EDUCATION

• Bachelor's Degree in HR, information technology, or related field or equivalent work experience.

SKILLS & KNOWLEDGE

• Fluent in English.

• Analytical problem solving with tools (ex. Excel) and critical thinking skills.

• Detail-oriented with strong organizational skills.

• Position requires poise, tact and diplomacy. Ability to interact and communicate with all organization levels globally, mindful of the culture and diversity of the audience.

• Inquisitive with the ability to problem solve and adapt quickly to changing circumstances.

• Ability to prioritize tasks and handle numerous assignments simultaneously and in a high-pressure, fast-paced environment.

• Can handle sensitive information with highest degree of integrity.

• Team player who actively takes initiative with a strong work ethic.

OTHER INFORMATION

If you want to know more about us, visit our website https://www.betechwithsantander.com/en/home