Job Description

The ideal Supply Chain Asset Protection Assistant Manager is skilled in time management, has strong interpersonal skills, and the ability to maintain confidentiality while adhering to the highest ethical standards.

A day in the life…

• Provides Asset Protection and Safety leadership and support in assigned Distribution Center(s) and/or Fulfillment Center

• Act as a key-partner in driving a culture of Asset Protection and safety to include but not limited to; access control, key control, alarm protocols and maintaining effective education and training programs through new hire orientations, safety meetings, inspections, and operational partnerships.

• Respond to and report all building security and emergency situations, for example, administering first aid, and escorting hostile individuals from the building.

• Lead, conduct, and deliver results regarding investigations of Theft, Fraud, and Workplace Violence/Critical Incidents

• Investigate incidents, accidents, and situations that may affect the assets of the company while working with Operations Leadership to ensure compliance with all security / asset protection / risk processes and procedures.

• As a key member of the leadership team, maintain proactive communication with all layers of Operational Management regarding matters of asset protection, safety, and physical security. Serve as department’s liaison and security subject matter expert for facility management keeping them abreast of key issues, trainings, strategies and the department’s performance

• Own the recruiting, hiring and training of AP Coordinators within the building to ensure technical and professional development.  Manage and develop an efficient and effective AP team through performance feedback, goalsetting and development plans.

• Review and approve all reports to ensure that Asset Protection incidents and cases are reported and logged properly.

• Take ownership of the training and execution of electronic walk-through metal detectors and hand-held metal detectors.

• Assume responsibility for internal investigations program and ensure that processes are in place and being executed to identify and resolve internal loss situations in a timely and efficient manner.

• Train operations building manager/manager-in-charge on opening and closing procedures for the building.

• Provide recommendations and helps to coordinate implementation of policies and procedures to ensure integrity of supply chain operations and Asset Protection and Safety programs.

• Maintain confidentiality in matters involving security and/or personnel issues in the workplace

• Manage complexities of a building that may operate 24/7 to ensure that all Asset Protection, Safety and Security standards are always met.

• Support truck yard management process training, documentation, and expectations for location.

• Performs special projects at the direction of the Senior Manager Asset protection

• Support and contribute to the Supply Chain network priorities of ‘Safety, Team, Results’

You’ve got this if…

• Bachelor’s degree in related field preferred or demonstrated experience required.

• 2-3 years of experience in security service, asset protection, audit, risk management, inventory control, quality assurance, or another related field

• Previous supervisory experience preferred

• Experience with MS Office Professional Suite, including Excel

• Workplace Violence and/or Business Continuity experience

• Experience with warehouse or distribution center services is strongly preferred

• Proven success in investigations, asset protection and security procedures.  Experience conducting internal or external interviews

• The ability to develop and maintain productive relationships with other employees and leaders.

• Strong organizational, delegation and follow-through skills.

• The ability to manage competing priorities in a fast-paced environment.

• Computer proficiency, including use of monitoring and surveillance technologies.

• A comprehensive understanding of both APIS and XBR (preferred).

• Excellent communication and interpersonal skills

• A calm head when dealing with safety and security issues; able to effectively respond and resolve safety/security issues

• Proven experience where a high-level of accountability, initiative and ownership was displayed

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away

• Life Insurance and Disability

• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. 

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.

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Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Nordstrom keeps job postings open for at least one day after the posting date.

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. 
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$45,000.00 - $74,000.00 Annual

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Full_Time_ES-US.pdf