Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

This job is responsible for working on the least complex technical designs that enable business strategies in accordance with architectural governance, standards and policies. This job facilitates deployment of technical solution by developing templates, playbooks, and automation used during implementation and consistently looking for opportunities to improve the reliability and efficiency of implementing services. Job expectations include embracing a culture of innovation and continuous improvement.

Required Qualifications:

• 2+ years’ Experience using BMC REMEDY ITSM software
• Investigate and analyze information and to draw conclusions
• Strong written and oral communication
• Decipher REXX programming
• Ability to work after hours/Weekend support during an on-call rotation 
• Requires minimum supervision and works as a team member with internal and external employees and contractors

Desired Qualifications:

• 2+ years’ experience with PIPES programming
• Exposure to IBM System Automation software 
• Geographically Dispersed Parallel Sysplex – Continuous Availability (GDPS-CA)​

Skills:

• Analytical Thinking
• Application Development
• Adaptability
• Business Acumen
• Innovative Thinking
• Technical Strategy Development

Shift:

1st shift (United States of America)

Hours Per Week: 

40