Job Description:

• RESPONSIBILITIES

• Working with project Manager on the Development and customization tasks
• Guiding customers through project to best suit their needs
• Responsible for scoping project requirements and deliverables with client
• Pinpointing project elements that are out of scope of established requirements
• Developing interfaces, platform automation and data delivered by a team of consultants
• Coordinate with team of consultants to deliver a cohesive solution
• Managing quality of service throughout project and upon completion
• Communicating issues and risks to appropriate team members
• ServiceNow configuration like Configuring Application UI, Customizing workflow configuration etc..

• KNOWLEDGE AND EXPERIENCE - REQUIRED

• Experience on 5-10 extensive scripting in ServiceNow Development, Portal development and mobile applications.
• Experience in Integrations on ServiceNow Platform with 3rd Party applications like Workday, Success Factors, etc.
• Experience working with stakeholders to gather requirement as a Business analyst and convert the user requirement to technical specification.
• Experience working in Agile projects
• Experience on Orchestrations and Power shell scripting
• ServiceNow certifications (CSA, CAD, CIS) are highly beneficial
• Strong familiarity with
  • JavaScript, HTML, AJAX, CSS, HTTP,
  • Configurations and Customization
  • Script Includes, Script Action, Client Scripts
  • UI Actions, UI Scripts, UI Macros and UI Policy
  • Import Sets/Transform Maps
  • Workflows and Workflow designers
  • Flow Designers, Flow Actions, Flow Process, etc
  • JSON, Encryptions, Plugin, SSO
• Working knowledge of project methodologies including Agile.
• Active working knowledge of Web Services (used in Service Now Integrations).
• Knowledge of LDAP, VPN, and SSL components
• Ability to clearly communicate to both technical and non-technical stakeholders
• Excellent testing and debugging skills Strong history of problem solving
• Working knowledge of common ServiceNow applications and ecosystem will be an added advantage.
• Working knowledge of REST APIs, Web Services and other integrations
• Virtual Agent, Advance Work Assignments, Workspaces
• Predictive Intelligence and Performance Analytics.
• Working knowledge on Integration Hub Spoke.

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