This role is responsible for timely and accurate processing of multi-state payroll, and processing of related associate payroll data. Provide outstanding customer service; ensure timely and accurate responses to associates on questions/issues. 

Here’s what you’ll do: 

• Responsible for timely and accurate processing and input of time and attendance records and payroll data.  

• Validate accuracy of data before and after payroll processing.  

• Coordinate with independent retailers to ensure payroll data is available by required deadline to ensure timely processing, and to process requested manual payroll checks and/or any off-cycle payroll payments.  

• Identify and resolve issues with payroll processing in a timely manner; seek advice and guidance on resolution or escalate issues to senior associates or management as necessary.  

• Maintain payroll records and files such as W-4 forms, garnishment documents and other confidential forms.  

• Ensure accurate and timely data entry of payroll related information such as direct deposit authorization forms, pay card information, federal and state withholding (W-4) tax forms, garnishments and child support orders, etc.  

• Provide outstanding customer service; respond to questions/issues in compliance with policies and procedures. 

• Research and resolve issues in a timely, accurate and professional manner, or escalate to appropriate contacts.  

• Follow payroll processing guidelines while seeking to improve the efficiency and accuracy in payroll processes.  

• Assist with researching accounting and/or payroll issues and generating reports as assigned.  

• Assist with account reconciliation and may assist with accounting clerical functions.  

• Assist with year-end payroll processes (i.e., sort and distribute W-2s) as required.  

• Additional responsibilities may be assigned as needed. 

Here’s what you’ll need: 

• High School Diploma (Required) or GED required. 

• College course work in Accounting or related area preferred. 

• Two years Payroll and/or Accounting experience. 

• General understanding and knowledge of payroll tax regulations.  

• Good written and verbal communication skills and customer service skills; ability to interact with external vendors and/or independent retailers at all levels.  

• Must be able to work in a fast-paced environment.  

• Must be detail-oriented, organized and able to prioritize and multitask.  

• Ability to handle and maintain confidentiality of sensitive information.  

• Proficient in MS Office (Excel and Word).  

• Prior experience with Payroll and/or time management systems a plus.