Posted:
11/6/2024, 4:54:46 PM
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Customer Success & Support
Workplace Type:
Hybrid
About Us
MoneyHero Group (Nasdaq: MNY) is a market-leading financial products platform in Greater Southeast Asia, reaching 9.8m monthly unique users and working with more than 270 commercial partners across five markets including Singapore, Hong Kong S.A.R., Philippines, Taiwan, and Malaysia.
The Rewards Fulfillment & Procurement Team plays a critical role in ensuring the seamless and timely delivery of rewards and incentives to our valued customers. As a member of the Rewards Fulfillment Team, you will be responsible for managing the end-to-end process of reward fulfillment, maintaining inventory, and providing exceptional customer service.
What We Offer
You will be entitled to a competitive salary and attractive benefits, including:
Annual leave, birthday leave, tenure leave, international remote work leave, and more
Five-day work week, hybrid work arrangement
Professional trainings, career advancement and internal mobility opportunities
Competitive benefits including insurance and mental wellness program
About the Job
As a Junior Specialist, Procurement, you will support the procurement team in managing vendor relationships, ensuring a smooth rewards fulfillment process, and assisting with inventory and reporting tasks.
The Junior Specialist, Procurement will be responsible for:
Assisting in communication and coordination with vendors and internal stakeholders
Supporting cross-functional teams and stakeholders to maintain a timely and compliant rewards fulfillment process
Documenting and tracking procurement activities, including inventory management, order placement, and payment processes
Assisting the Customer Service team with rewards-related queries and escalations
Staying informed on current and upcoming campaigns to support fulfillment requirements
In this role, we are looking for someone with:
Fluent in English communication, both written and verbal.
Able to express thoughts and ideas clearly to internal and external stakeholders
A collaborative team player with flexibility and adaptability
Entry Experience in 2 to 3 years in Operations and/or vendor support is a plus
Good to have:
Microsoft Office and Google sheet skills to manage database
#MoneyHeroGroup #LI-BP1 #LI-Hybrid
Website: https://www.moneyherogroup.com/
Headquarter Location: Causeway Bay, Hong Kong Island, Hong Kong
Employee Count: 251-500
Year Founded: 2014
IPO Status: Public
Last Funding Type: Series B
Industries: B2B ⋅ Consulting ⋅ Financial Services