Analyst, National Logistics (OTIF)

Posted:
6/9/2026, 12:38:08 AM

Location(s):
Hatfield, Massachusetts, United States ⋅ New Hampshire, United States ⋅ Massachusetts, United States ⋅ Keene, New Hampshire, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Operations & Logistics

Position Overview

The primary purpose of this position is to provide oversight for the RDD (requested delivery date) and the SOTP ( supplier on time performance ) processes . This position drives performance from the manufacturers to ensure we maintain our stated service level goals to our customers. Additionally, there will be frequent communication and meetings with manufacturers to review their performance and meetings with the department heads as well. The three department representatives responsible for oversight on their GL will also work directly within this position to support attainment of goals and implementation of processes.

Job Description

  • Supervise implementation and follow through of the SOTP/OTIF processes. This includes meetings, emails, and virtual meetings to ensure the manufacturers are engaged in the process.
  • Develop and implement an agenda to be followed by the department representatives for overall vendor compliance.
  • Monitor and advise on behavior by manufacturers and develop action steps for enhanced performance
  • Review and report out at a normal cadence to department head's manufacturers whose performance is subpar
  • Hold meetings with the departments to review manufacture performance and develop a process to address underperforming manufacturers
  • Work with the vendor community to improve their performance. Provide vendor process improvement plans.
  • Analyze reports and take corrective action with manufacturers
  • Monitor overall measurement of vendor alert responses
  • Work with IT as needed to update potential capabilities and processes
  • Monitor and publish scorecards for both internal and external users
  • Special projects as assigned.
  • Travel Required: No

Environment

  • Office: Office Temperature (65F to 75F)

Skills

  • Wholesale functions
  • Excel, Google, Hyperion , SQL
  • Independent worker who can problem solve.
  • Ability to meet with manufacturers and provide direction

Years Of Experience

  • 0-1: 1 year of industry experience

Qualifications

High School Diploma - General Studies

Shift

1st Shift (United States of America)

Company

C&S Wholesale Grocers, LLC

About Our Company

C&S Wholesale Grocers, LLC is an industry leader in supply chain solutions and wholesale grocery supply in the United States. Founded in 1918 as a supplier to independent grocery stores, C&S now services customers of all sizes, supplying more than 7,500 independent supermarkets, chain stores, military bases and institutions with over 100,000 different products. C&S also proudly operates and supports corporate grocery stores and services independent franchisees under a chain-style model throughout the Midwest, South and Northeast. We are an engaged corporate citizen, supporting causes that positively impact our communities.

Working Safely is a Condition of Employment at C&S Wholesale Grocers, LLC. C&S Wholesale Grocers is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. The Company provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.