Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Risk Management team.

Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters.  

Team/Role Overview

Operational Risk Management (ORM) is seeking to hire an Operational Risk Senior Vice President to support Functional Coverage of Centralised Operations with a focus on Know Your Client (KYC) Operations & Business Operations Shared Services, and Suspicious Activity Reporting (SAR) filing units.

This role is part of the Second Line of Defence (2LOD) and is critical in providing independent oversight, assurance, and effective challenge to the bank’s ORM activities. The ideal candidate will have a deep understanding of operational & compliance risk within the banking industry, strong analytical skills, and the ability to influence and collaborate with stakeholders across the organisation.  Key responsibilities include identifying, assessing, and mitigating operational risks, ensuring compliance with regulations and internal policies, and providing strategic guidance on risk management initiatives.

This role requires a high level of proficiency in risk management practices, strong analytical skills, excellent communication (both written & verbal), and ability to think strategically.  You will have a demonstrable ability to guide the business in delivering tangible results, fostering a culture of risk awareness across the organisation, and influencing senior business stakeholders.

What you’ll do

• Provide independent oversight and assurance over the bank’s ORM frameworks, ensuring compliance with regulatory requirements and internal policies.
• Conduct risk assessments and reviews of business units to identify, assess, and monitor operational risks, specifically focused on KYC Operations and the SAR filing units.
• Review and challenge the effectiveness of risk mitigation strategies and control measures implemented by the First Line of Defence (1LOD).
• Active involvement in Operational Transformation Programs, including regulatory commitments, providing an independent assessment, credible challenge, sign-off authority, etc.
• Produce comprehensive and accurate risk reports for senior management & Regulators, highlighting key risks, trends, and emerging issues. Collaborate with other risk functions to provide a holistic view of the Business risk profile.
• Analyse operational risk data to identify patterns, root causes, and potential areas of concern. Use this information to develop targeted action plans.
• Independently leverage risk assessment tools & methodologies to conduct thorough investigations into areas of concern, ensuring that tangible outcomes are achieved.
• Conduct root cause analysis of significant incidents and ensure that appropriate corrective actions are implemented. Monitor the effectiveness of incident management processes and recommend improvements as necessary.
• Build & maintain effective working relationships with Operational functions, positioning yourself as a trusted partner, leading to better alignment of risk management activities with Business objectives.
• Act as a trusted advisor to business units, providing expert guidance on risk mitigation strategies, control enhancements, & risk reduction measures.
• Monitor regulatory developments to ensure the organisation remains compliant with evolving legal requirements, proactively manages emerging risks, & makes informed strategic decisions.
• Facilitate risk workshops, training sessions, and awareness programs to promote a strong risk culture within the bank.
• Leading and guiding a team of risk professionals, providing mentorship, guidance, and performance evaluations.
• Contribute to strategic planning sessions devising comprehensive plans that align with the organisation's goals & objectives.
• Ongoing development and refinement of Citi’s Operational Risk Management Frameworks and underpinning Policies, Standards, Procedures.

What we’ll need from you  

• Risk Management expertise.
• Knowledge of KYC, SAR & Operational Risk Processes and underlying Policies, Procedures, Regulatory requirements is preferred.
• Experience in banking products in Consumer, Wealth, Commercial or Payments.
• Proven record of delivering tangible outcomes in Operational Risk management, demonstrating ability to apply expertise effectively & drive meaningful results.
• Ability to work independently and drive effective challenge.
• Strong analytical skills with the ability to analyse risk data, identify trends, & develop actionable insights.
• Strong problem solving and interpersonal skills with flexibility to navigate dynamic business environments.
• Ability to think strategically & develop long-term risk management plans and solutions.
• Outstanding communication and influencing skills through all levels of the organisation, with the ability to articulate & present complex risk concepts.
• Exceptional relationship management skills; must be able to address and resolve conflict while maintaining relationships.
• Ability to work effectively with individuals from diverse backgrounds, geographies, and levels/positions.
• Bachelor’s/University degree, Master’s degree preferred. Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

What we can offer you

By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well. Discover more here.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. 

#LI-JD2

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Job Family Group:

Risk Management

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Job Family:

Fraud Risk

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Time Type:

Full time

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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