As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and, in our clients’, best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Technology & Business Execution teams are charged with a mission that rivals any large tech company.

Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

The Technology & Foundational Services (TFS) Organizational Project Management Office (Org PMO) supports, guides and trains technology teams to adhere to the policies, standards and procedures enforced by the Citi Program Management Council (CPMC) governing body.  We drive strategy by ensuring regulatory requirements are met by standardizing program management processes and procedures. The Risk Management & Oversight team focuses on identifying and assessing technology-related program oversight risks, recommending enhancements to procedures and processes, including strengthening control effectiveness safeguards within the organization & across the enterprise. The team partners with enterprise risk lines of defense on reviews and challenge tasks, provides ongoing risk & control oversight expertise to the Org PMO and technology Function PMO, and facilitates and executes formal risk governance routines that enable the identification, mitigation, and escalation of ongoing operational risks.

Responsibilities:

• Assist in the management and coordination of the Managers Control Assessment (MCA), including training, methodology, and reporting.
• Support in coordination of the identification, documentation and remediation of issues and corrective action plans (CAPs). 
• Support in Internal Audit/ Line of Defense engagements & challenge reviews in which the Org PMO is the respondent.
• Identify and raise with leadership thematic or specific control gaps, and partner to develop action plans to drive risk mitigation and remediation.
• Leverage Risk Appetite Metrics (i.e. Technology Risk Appetite Key Indicators) to identify & manage emerging risks; respective impact; and ensure successful delivery of mitigating actions.
• Appropriately assess risk when decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior.
• Identify and report control issues with transparency.
• Work closely with business and function partners on findings and makes recommendations on improving practices.
• Provide support to Technology R&C Product Owners; Line of Business R&C function in Audit/Lines of Defense/ Regulatory reviews specific to PM governance, policy, and procedures.
• Support with procedural implementation and change management process within Org PMO team to ensure proper governance and controls exist.
• Actively contribute to team goals, while being respectful of others’ ideas and perspectives
• Review procedures & processes for consistency, identify & assess risk, impact, and propose control.

Qualifications:

• 4-+ years of experience developing, implementing, or testing controls within 1st, 2nd, or 3rd line risk management, and identifying risks or issues via process/procedural review
• 3+ years of experience within a technology focused organization.
• Ability to distinguish between high-impact and routine tasks.
• Ability to seek guidance effectively, knowing when to escalate decisions and when to independently manage tasks.
• Ability to produce high quality presentations and reports for management/decision maker consumption.
• Experience with control assessment processes.
• Ability to work effectively in a cross-functional organization.
• Analytical skills and experience with analytics tools such as Excel, & Tableau.
• Demonstrate clear and concise written and verbal communication skills.
• Proactive problem solver

Education:

• Bachelor’s/University degree or equivalent experience

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Job Family Group:

Technology

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Job Family:

Technology Project Management

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Time Type:

Full time

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Primary Location:

Tampa Florida United States

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Primary Location Full Time Salary Range:

$87,280.00 - $130,920.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Jan 31, 2025

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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