Join Our Global Consulting Network and Expand Your Horizons!
 

Are you ready to take your career to new heights? At the Global Network, we are more than just a team; we are a thriving community of over 10,000 professionals operating from key locations around the world. We specialize in providing top-tier consulting expertise across various industries and functional areas, including life sciences, energy, supply chain operations, finance, and talent management.
 

Why Choose Us?
 

Global Exposure: Work on international projects and gain invaluable insights into diverse cultures and business practices.

Specialized Development: We don’t just work across broad spectrums; we ensure you develop deep expertise in specific areas of management consulting, enhancing both your professional value and expertise.

Dynamic Work Environment: Our work is fast-paced and challenging, pushing you to grow quickly and continuously improve. It’s not just about meeting expectations; it’s about exceeding them and making a significant impact.

Innovation at the Core: At the Global Network, innovation isn't just a buzzword—it's a fundamental part of how we operate. We leverage cutting-edge technologies and innovative strategies to solve complex problems and deliver novel solutions that keep our clients ahead in a rapidly changing world.

We are driven by a commitment to excellence and a passion for delivering results that matter. If you are ambitious, talented, and ready for a challenge, we want to hear from you. Reach out, join our network, and start a conversation that could lead to your next big opportunity.

Let’s build a better future together!

Core Responsibilities:

• Efficiently manage, route, and prioritize Salesforce tickets within SLAs

• Troubleshoot system and issues

• Perform daily activities to maintain the Learning Management System (LMS)

• Consult with training administrators and users on LMS functionality

• Maintain system & governance standards

• LMS reporting and analytics

Qualifications:

• Bachelor’s Degree completed.

• Availability to travel may be required.

• English proficiency required.

• Minimum 3 years of experience with Learning Management Systems (LMS), with a preference for Workday Learning

• Proficient in ticket and case management, with a preference for Salesforce

• Demonstrates strong consulting skills

• Exceptional analytical skills and advanced proficiency in Excel/Google Sheets

• Skilled in LMS reporting and data analysis

Required Skills:

• Ability to communicate professionally and effectively across all levels of the organization

• Superior attention to detail and quality

• Dedication, willingness, and flexibility to meet tight and/or changing deadlines

• Inquisitiveness and desire to learn new things to grow with company needs

• Outstanding organizational and time-management skills

• Positive attitude and strong interpersonal skills

• Ability to work within schedules

#LI-LATAM

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

 Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.