Responsibilities:

• Perform branch customs audits and provide feedback in order to maintaining satisfactory compliance scores for the following: US Corporate Compliance Audits, Branch QLCB Audits, VIP Account Audits and In-Bond Audits
• Process and monitor Entry Cancellations, Post Summary Corrections, etc.
• Support clients in responding to Customs Forms 28, Customs Forms 29, Entry Resolution Requests, etc.
• Handle Customs and PGA correspondence
• Provide guidance to brokerage employees on how to respond to customer and government inquiries
• Administer applications, renewals, and invoicing of Continuous Bonds
• Receipt and maintenance of client Powers of Attorney
• Execute and maintain Daily Filter Reports via ABI System
• Handle and oversee the branch Automated Clearinghouse Statement
• Retrieve ACE Portal Reports for clients set up on Periodic Monthly Statement (PMS)
• Host department trainings to keep brokerage employees abreast of pertinent industry changes and system updates
• Identify and execute Customs consultative services and generate and facilitate leads for trade policy

Required Qualifications:

• High School Diploma or GED
• Become or maintain Certified Customs Specialist status with the NCBFAA
• Minimum 2 years of experience working in Customs brokerage or other compliance/regulatory setting

Preferred Qualifications:

• Extensive Knowledge of U.S. Customs entry processes and partner government agency regulations
• Possess Customs Broker License or be within the application process
• Associate’s or bachelor’s degree from an accredited college or university
• Strong communication, prioritization, and multi-tasking skills
• Proven critical-thinking and problem-solving skills to adapt to ever-changing tasks and customer needs
• High level of attention to detail
• Ability to work and communicate across the branch network
• Values a diverse and inclusive work environment

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams.  We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Affirmative Action Employer/EOE/M/F/Disabled/Veteran 

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

• Two medical plans (including a High Deductible Health Plan)

• Prescription drug coverage

• Enhanced Fertility benefits

• Flexible Spending Accounts

• Health Savings Account (including employer contribution)

• Dental and Vision

• Basic and Supplemental Life Insurance

• Short-Term and Long-Term Disability

• Paid and floating holidays

• Paid time off (PTO)

• Paid parental leave

• Paid time off to volunteer in your community

• Charitable Giving Match Program

• 401(k) with 6% company matching

• Employee Stock Purchase Plan

• Plus a broad range of career development, networking, and team-building opportunities

Learn more about our benefit offerings on our BENEFITS & WELLBEING page.